Acer aspire E15 ES1-571-C55X will not run on battery.

[suzid57]

I have a new Acer aspire lap top but even though I have charged up to battery and it shows 100% it will not start just on battery and if I start it while its plugged in to the mains and then remove the mains lead it turns off immediately. Any ideas please.

 

[woodson75]

If it is indeed 'brand new', it should still be under warranty - take it back to the place you got it from.