Hi there,
After seeing how helpful people are in this thread I've decided to post for the first time. I'm absolutely new to computer hardware , so please bear if with me if i'm not making myself clear or using the right terms.
I've recently decided to upgrade my Acer Aspire E5-574-54A8 (running on Windows 10 64bit) from 4gb to 8gb ram. I decided to go with Crucial 4GB PC3L-12800 DDR3L-1600M ram, as I saw it being compatible on Cruicial's website.
The problem started right after I installed the RAM, window only shows 4gb, while in CPU Z it shows 8gb. I saw that in the CPU Z Memory tab, the channel # is single, while in the SPD tab, the Cruicial ram ranks "Dual", and running in 1.5V. (screen shots below)
CPU Z and Windows
Ram
I've tried taking out the existing 4gb ram and only install the crucial ram, and window will not boot.
I've also tried system config => boot =? uncheck maximium memory
I've gone into UEFI but there's no options for ram expansion
Did I get myself the right ram? I'm starting to afraid what I've received isn't the DDR3L I thought it would be.
Thanks in advance.
After seeing how helpful people are in this thread I've decided to post for the first time. I'm absolutely new to computer hardware , so please bear if with me if i'm not making myself clear or using the right terms.
I've recently decided to upgrade my Acer Aspire E5-574-54A8 (running on Windows 10 64bit) from 4gb to 8gb ram. I decided to go with Crucial 4GB PC3L-12800 DDR3L-1600M ram, as I saw it being compatible on Cruicial's website.
The problem started right after I installed the RAM, window only shows 4gb, while in CPU Z it shows 8gb. I saw that in the CPU Z Memory tab, the channel # is single, while in the SPD tab, the Cruicial ram ranks "Dual", and running in 1.5V. (screen shots below)
CPU Z and Windows
Ram
I've tried taking out the existing 4gb ram and only install the crucial ram, and window will not boot.
I've also tried system config => boot =? uncheck maximium memory
I've gone into UEFI but there's no options for ram expansion
Did I get myself the right ram? I'm starting to afraid what I've received isn't the DDR3L I thought it would be.
Thanks in advance.