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Question Acer Aspire ES 14

anonymous890

Prominent
Jan 15, 2018
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(the laptop is an acer aspire ES 14, the photo above is the full specs)

So I have this problem on my laptop.
It won't boot up. I just get a blackscreen.
When I turn it on, the loading screen would show with the acer logo in it but afterwards i just get a blackscreen and thats it.

I tried the acer disc-to-disc system recovery (Alt + F10) and still the same, loading screen then blackscreen.

I tried using a bootable usb to do a format and set the priority drive in bios to the flashdrive, same result.

I tried using the boot option (F12) and chose the bootable usb, same result again.

All I can do is open the BIOS, or boot option. And that's it.

I have a PC and tried connecting my monitor to the laptop through hdmi but nothing happened. The display is still on the monitor well i dont really know what to do now.

What might be the problem? Is there a way to start on safe mode in my case? (OS on laptop: windows 10)
 

anonymous890

Prominent
Jan 15, 2018
189
2
685
0
When you got the BSOD, you should see the what problem your laptop had. Something like in the linker.
https://i.ytimg.com/vi/7SSeNn-H-UU/hqdefault.jpg

If you can try to fit it. Or you can post it.
I can't boot up the laptop completely, I am stuck on blackscreen, so there won't be any BSOD.

if I have experienced BSOD, it was years ago.

This problem started to persist when my uncle put heavy things on the laptop. But i really don't know if what's the problem, since I can still turn it on but won't boot up completely, just until the loadng screen then next is black screen.
 

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