Acer desktop blackscreen

helpmeyikes

Reputable
Feb 4, 2018
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4,510
So i have a windows 10 acer aspire desktop for months now with no real problems. But now after an update it just starts into a black screen before login. The mouse shows when i move it but dissapears after a second and then it will always go back to the center of the screen. Ive tried logging in blind but it did nothing. Ive tried shutting off the computer during startup to enter repair mode but nothing. Ive tried alt f10 to factory reset but it says the pc needs to repair and gives an error code 0xc000000f. Any help is appreciated.
 
Try this:

https://windowsreport.com/windows-10-black-screen-cursor/

https://www.drivereasy.com/knowledge/fix-windows-10-black-screen-with-cursor-error/

Hey guys I think I have found a solution:
Now this problem is most likely happening because you have multiple monitors. This was also happening to me and here is how I fixed it: When the black screen appears the login screen should originally appear but due to a bug with multiple monitors it does not. So just pretend that you're on the login screen; press enter, then enter your password (if you have one) and then press enter again. Altough you will not see it, your PC will be now at the desktop. Now perhaps give it some time, let it load so you can do the next step properly. Now press the windows button + P this should throw you to the multiple monitors setting. Now try to somehow blindly navigate (with arrow keys I presume, I personally have no idea how I managed to do it) and press enter, experiment a bit untill your screen will show. If it now shows, press the same buttons again and put it on Primary screen only. Sadly this means you will have to use only one screen for a while, until this is resolved. I really hope this helps.

p.s. Please clarify if you can open anything after your windows boots into black screen.
 
I cannot open or do anything at the blackscreen. None of those solutions really work because i either cant do them or the ones saying to go into BIOS i cant find anything about graphics or display in BIOS. I also only have 1 monitor