Question Acer Laptop Boot issue

[Goodbye Dan]

Hi - I have an Acer Aspire laptop that recently developed issues booting up. For a few weeks it wouldn't boot up when turned on, but if I powered down and restarted it would usually start 2nd or 3rd time around. I checked on the health of the SDD and there were no issues with that, so I'm pretty sure it's not a disk issue. Anyway in the last week or so the laptop began to need multiple restarts to power up and as of today it won't boot at all.

I can access the BIOS, but that's all - I cannot boot up from the hard drive.

I'm very much not a tech expert, so I'd appreciate any ideas on what the likely problem could be and if it's likely to be fixable.

Thanks in advance for any advice - if there's any more specific details on the problem that would be helpful then I will try to add them if I can.

 

[Lutfij]

Welcome to the forums, newcomer!

Perhaps the SSD that was on the laptop has conked out. Does the SSD show in your BIOS menu for bootable devices? You will need to mention the model/SKU to your Ace laptop as well.

 

[Goodbye Dan]

Thanks. The SSD does show in the BIOS menu. I don't think it's an issue with the SSD as I ran health checks on it and no issues were shown.

The acer model is ex2540

 

[Goodbye Dan]

Just an update to say I have now got the laptop running, but it was after at least 20 attempts. It's clearly on a downward spiral. Here's a picture of the SDD health status.


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