Acer Predator 27" w/ G-Sync but stuck at 60HZ

[dekal35]

Hello Guys,

My Acer Predator w/ Gsync is currently at 2560 x 1440 resolution however at 59 Hz.

My understanding is that my video card, EVGA GTX 980TI + monitor should allow for 2560 x 1440 at up to 144 Hz.

When I review my "Device Manager", Windows 10 has my monitor as a "Generic PnP Monitor".

Is this the reason for the lower Hz? Is it that the computer isn't recognizing the potential to go to a higher Hz? When I right click on the Monitor via Device Manager and try to update the drivers, it says everything is up to date.

Any suggestions or things I could try?

Thanks!

 

[Gnuffi]

what cable are you using?
use displayport
also did you set it on the to 144hz on the monitors OSD before trying in windows?

 

[WildCard999]

To get 144hz you need to use a DisplayPort cable or a DVI cable. Also make sure the monitor is connected to the 980ti and not the motherboard.

Adjust the refresh rate in Nvidia Control Panel.

Use this website to test your frame rates.

http://www.testufo.com/#test=framerates

 

[dekal35]

what cable are you using?
use displayport
also did you set it on the to 144hz on the monitors OSD before trying in windows?

The DP cable. Should I be using HDMI?

 

[Gnuffi]

what cable are you using?
use displayport
also did you set it on the to 144hz on the monitors OSD before trying in windows?

The DP cable. Should I be using HDMI?

nope, displayport is the proper one, so if thats not it, im betting you havent changed the options inside the monitor itself perhaps?
the Predator doesnt exactly have the best praise for its OSD but you need to open it and select it to 144Mhz inside that menu (OSD=OnScreeDisplay the tiny button on the monitor that brings up the menu to change brightness and such)
then that should do it
also by any chance did it come with a software disc?