- Sep 9, 2021
- 6
- 1
- 15
I've been running Acronis True Image 2010 and 2012 on several computers and it works fine. I thought it was time to update and standardize on 1 version so I purchased enough licenses of Acronis True Image 2017 for all my computers. The program has installed on all computers except one. When I attempted installation I got a message saying I needed to uninstall ATI 2012 so I did. When I tried to install ATI 2017 again I got this message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2902.
I contacted Acronis but they won't answer any questions since they no longer support this version. There is an uninstall program from Acronis that apparently removes all traces of the program. I've run it and tried to reinstall but no luck. I tried to reinstall the old version (ATI 2012) but it won't install. Now I have no complete backup for this machine.
Any thoughts would be greatly appreciated. TIA.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2902.
I contacted Acronis but they won't answer any questions since they no longer support this version. There is an uninstall program from Acronis that apparently removes all traces of the program. I've run it and tried to reinstall but no luck. I tried to reinstall the old version (ATI 2012) but it won't install. Now I have no complete backup for this machine.
Any thoughts would be greatly appreciated. TIA.
Facebook
Twitter
Instagram