Active Desktop & Explorer Crash Out

G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

I have 4 win me machines in our enterprise.

All of them seem to have timebombed, no so long ago, in that;

a) Active desktop causes the machine to lock-up;
b) Windows explorer, My computer etc. fail to run & then crash out;
c) Anything explorer based seems to struggle to load.
d) The clock freezes on load.

The usual spybot checks (spybot S&D) & AV checks (Symantec) throw up
nothing.

My best solution would be to replace the OS....but I have no budget to
undertake this at the moment.

Any help is much appreciated.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

Sounds as if you may still be suffering from some sort of malware. The
following steps should help ferret out the culprit:
(credit to Malke, MS-MVP)
1) Scan in Safe Mode with current version
antivirus using updated definitions.

Before you remove malware, get LSPFix .

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See below for
HijackThis links, including sites where you can post your HJT logs. A
combination of HijackThis and About:Buster works well in removing the
About:Blank homepage hijacker. Again, this is an expert tool and
novices should get help with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.

Links to help with malware:

Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.majorgeeks.com - good download site
http://www.intermute.com/spysubtract/cwshredder_download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
removing spyware
http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe

HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://aumha.net - forums
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/

General:
http://auhma.net - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Then move on to general maintenance:

1) Delete temporary and Temporary Internet Files.
2) Stop unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info.
3) Look in Event Viewer for clues.
4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.
5) Run a firewall.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
===================================================
In addition, you may want to perform a 'repair' of IE. Do so by clicking on
Start, Settings, Control Panel, Add/Remove Programs. Highlite IE and click
on Remove, you will get another window with the option to Repair, select
this and follow the instructional windows.
Post back and let us know............
Heirloom, old and must drain some
coffee


"Pringle" <pringle@rgpbury.demon.co.uk> wrote in message
news:d9oavg$nbp$1$8300dec7@news.demon.co.uk...
>I have 4 win me machines in our enterprise.
>
> All of them seem to have timebombed, no so long ago, in that;
>
> a) Active desktop causes the machine to lock-up;
> b) Windows explorer, My computer etc. fail to run & then crash out;
> c) Anything explorer based seems to struggle to load.
> d) The clock freezes on load.
>
> The usual spybot checks (spybot S&D) & AV checks (Symantec) throw up
> nothing.
>
> My best solution would be to replace the OS....but I have no budget to
> undertake this at the moment.
>
> Any help is much appreciated.
>
 

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