I recently moved into an apartment and set up my desktop only to realize my adapter is having trouble connecting to the wifi. The apartment provides free wifi to tenants; it's wireless mode is N and it uses WPA2-PSK encryption. The USB adapter I'm using is the Netgear WNA3100 N300 model. It is able to connect to my router at my previous home and, here in the apartment, it can connect to my phone's mobile hotspot just fine. However, when trying to connect to the apartment provided wifi, it says "Can't connect to this network." My phone and laptop connect to the wifi flawlessly. I've tried restarting my computer, restarting the adapter, making sure I entered the correct password, and reinstalling/updating my drivers, all to no avail. I suspect the issue is compatibility between the router and the wireless adapter. Unfortunately, I do not have direct access to the router as it is shared apartment-wide nor do I have access to ethernet. I am able to talk to the landlord about it tomorrow but I fear she will offer no assistance considering she is not very tech savvy. If I were given permission to access the router, I don't know what I'd be able to do to fix the situation besides restarting it, and I am doubtful that will help my situation. What can I do? Is my wireless adapter outdated? Do I need a new one?