Base specs:
CPU - Xeon E6-2697 v3 @ 2.60Ghz
RAM - 32GB (16GB x 2) Samsung m393a2g40db0-cpb3q
Motherboard - ASRock X99 WS
GPU - Zotac 1080ti
Power supply - EVGA 1600 G2
I bought an additional 32GB of new and identical Samsung RAM for a total of 64GB (and 4 sticks).
The original 2 sticks of RAM are in A1 and B1. I added the new RAM to C1 and D1 and the BIOS shows a total of 64GB, as expected:
The problem is I could never get Windows to fully load. It always freezes as the Windows screen appears after the little loading circle animation goes around a few times.
So, I tried only 48GB, with the new RAM in C1. On my first attempt, it loaded Windows and I went to the System screen in the Control Panel and verified 48GB of RAM was visible. Then suddenly it just rebooted without warning. I tried a few more times and I would get to the login screen and then after a few seconds, it would just reboot again. There's no warning when it does this, it's like the power went out apart from it immediately rebooting.
The RAM is brand new and from a reputable dealer, but I ran memtest to see if it would show anything. I only ran it with 48GB, since that is what was in there, and there were no errors at all. The RAM is fine.
Memtest:
I tried one more time to boot after running memtest and it crashed (rebooted) maybe 30 seconds after the Windows login screen appeared.
I removed the new 16GB stick from C1 and rebooted with the original 32GB and everything works perfectly.
Does anyone have any ideas as to what I can try next to get this working? I really appreciate the help.
CPU - Xeon E6-2697 v3 @ 2.60Ghz
RAM - 32GB (16GB x 2) Samsung m393a2g40db0-cpb3q
Motherboard - ASRock X99 WS
GPU - Zotac 1080ti
Power supply - EVGA 1600 G2
I bought an additional 32GB of new and identical Samsung RAM for a total of 64GB (and 4 sticks).
The original 2 sticks of RAM are in A1 and B1. I added the new RAM to C1 and D1 and the BIOS shows a total of 64GB, as expected:
The problem is I could never get Windows to fully load. It always freezes as the Windows screen appears after the little loading circle animation goes around a few times.
So, I tried only 48GB, with the new RAM in C1. On my first attempt, it loaded Windows and I went to the System screen in the Control Panel and verified 48GB of RAM was visible. Then suddenly it just rebooted without warning. I tried a few more times and I would get to the login screen and then after a few seconds, it would just reboot again. There's no warning when it does this, it's like the power went out apart from it immediately rebooting.
The RAM is brand new and from a reputable dealer, but I ran memtest to see if it would show anything. I only ran it with 48GB, since that is what was in there, and there were no errors at all. The RAM is fine.
Memtest:
I tried one more time to boot after running memtest and it crashed (rebooted) maybe 30 seconds after the Windows login screen appeared.
I removed the new 16GB stick from C1 and rebooted with the original 32GB and everything works perfectly.
Does anyone have any ideas as to what I can try next to get this working? I really appreciate the help.