Greetings,
Around a few weeks ago, Acrobat pro XI started crashing at random times producing the following error in the Event Viewer:
I'm not doing anything in particular to cause the crash; it just seems to happen whenever it wants. I don't get any pop up warning or anything when it happens. All my instances of Adobe just close, making it rather annoying to work to have to save every 5 seconds to make sure I don't lose data.
I believe this may have been from a Windows 10 update after researching this a little bit but couldn't find anything conclusive nor specific to Acrobat. Thinking it was my outdated Acrobat XI causing these crashes, I upgraded to Acrobat DC 2020. The crashes still continue, however.
I've been using Acrobat Pro to manipulate PDFs for work for over a year now and have never had any issues like this before. Something fishy is going on especially since this is occurring with 2 separate versions of Acrobat.
Anyone experience anything similar or know of what I can do to help solve this issue? Let me know if more data is needed, and I will provide.
Thanks,
Matt
Around a few weeks ago, Acrobat pro XI started crashing at random times producing the following error in the Event Viewer:
I'm not doing anything in particular to cause the crash; it just seems to happen whenever it wants. I don't get any pop up warning or anything when it happens. All my instances of Adobe just close, making it rather annoying to work to have to save every 5 seconds to make sure I don't lose data.
I believe this may have been from a Windows 10 update after researching this a little bit but couldn't find anything conclusive nor specific to Acrobat. Thinking it was my outdated Acrobat XI causing these crashes, I upgraded to Acrobat DC 2020. The crashes still continue, however.
I've been using Acrobat Pro to manipulate PDFs for work for over a year now and have never had any issues like this before. Something fishy is going on especially since this is occurring with 2 separate versions of Acrobat.
Anyone experience anything similar or know of what I can do to help solve this issue? Let me know if more data is needed, and I will provide.
Thanks,
Matt