Adobe Suite system with 7820X unstable

Apr 18, 2018
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Hi! I recently built this machine for exclusive Adobe suite use (Premiere Pro, After effects and Photoshop):

Core i7 7820X
Corsair H115i Water Cooler
EVGA SuperNova 850W Gold 80plus
Mobo ASRock X299 Taichi (bios 2.00)
64GB DDR4 Crucial 2666 RAM
ASrock GTX 1080TI Strix OC
1TB M2 NVme Crucial (for OS and software)
512 GB M2 NVme WD black (for scratch and projects)
OS: Windows 10 pro 64-bit (updated)
Nvidia driver: Latest update (April 2018)

From start the system was extremely unstable using Adobe software. Several crashes, BSODs and so on.

I researched a lot on forums (PugetSystems, Adobe, etc) and found that I should set the CPU Vcore to 1.2000V and set Adaptive mode to Enable. The BIOS of my board does not have obvios names for these settings, but I tried some settings and the system just keep crashing.

The only settings I found to be reasonable stable were to set all turbo (intel turbo boost and turbo boost 3.0) to off and the cores to 3.6GHZ.

Anyone with similar hardware has the same issues?

Thank you very much for any information!

Some sources of information I researched:

https://www.pugetsystems.com/labs/support-hardware/WHEA-UNCORRECTABLE-ERROR-on-Gigabyte-x299-and-Skylake-X-SOLVED-1042/

https://forums.adobe.com/thread/2380232

Users with MSI X299 MBOs are saying the latest BIOS update solved this issue. I sent this to ASRock, asking for help, but was just ignored. I have the latest bios on my TAICHI X299 and it keeps crashing.

Thank you very much!
 
Solution
The 1.25 volts should make sure it's stable you might go 1.22 since you have done some testing but raise the voltage to the CPU a bit also after resetting CMOS.


Hi!

The Power supply is the 850W G2L gold 80plus model. I bought the memory in sticks of 16GB (4X) (this one: http://www.crucial.com/usa/en/ct16g4dfd8266).

Thanks for your reply!



 
You should always buy it in a matched set not separate packages.
A matched set is tested to work together buying separate sticks is not even guaranteed to work even if it's the same memory.
Reset CMOS to get back to the factory defaults.
I would increase the memory voltage to 1.25 and the processor voltage to 1.22 then stress test the system to see if it's stable.
 
The only option I had here was to buy it in 16GB package set, unfortunately. Anyway, I tested them with memtest86 for several passes and no errors came. Someone told me to test my workflow with just 1 package (16GB) and I did it, the same crashes occurred. But I'll try your advice about 1.25 voltage for RAM. I didn't try it before.

The info that made me think it was a motherboard problem is the ones of the articles I linked in my first post, of several users (X299 mobo + Core i7 7820X combo) with the same problem.

Thank you very much for your attention and advice !