Hi everyone, I hope you might be able to help.
Last night I heard an ominous knocking sound coming from inside the computer - it was an HDD and as it was malfunctioning it crashed the PC.
I isolated the drive not going past POST to work out which was knocking and once the power was cut to the drive I rebooted...only to find that one of my other hard drives is no longer working.
It says that Windows can't access the drive - it shows the drive in Explorer but it doesn't know the size, Disk Manager can see it and says it has a healthy partition but that's about it.
When I reboot with the drive in, before it loads Windows (Windows 7 64bit) it says it needs to run a chkdsk scan on the drive...apart from it doesn't it boots directly into Windows.
So I'm a bit stuck on both counts...the mechanical failure drive I am going to plug in via USB in an external caddy and try and copy the data from it before I RMA but the other one...
My main question is how can I recover the data from the drive when Windows won't recognise it?
Thanks
Last night I heard an ominous knocking sound coming from inside the computer - it was an HDD and as it was malfunctioning it crashed the PC.
I isolated the drive not going past POST to work out which was knocking and once the power was cut to the drive I rebooted...only to find that one of my other hard drives is no longer working.
It says that Windows can't access the drive - it shows the drive in Explorer but it doesn't know the size, Disk Manager can see it and says it has a healthy partition but that's about it.
When I reboot with the drive in, before it loads Windows (Windows 7 64bit) it says it needs to run a chkdsk scan on the drive...apart from it doesn't it boots directly into Windows.
So I'm a bit stuck on both counts...the mechanical failure drive I am going to plug in via USB in an external caddy and try and copy the data from it before I RMA but the other one...
My main question is how can I recover the data from the drive when Windows won't recognise it?
Thanks