After GPU Upgrade, while using PC, it will crash with IRQL_NOT_LESS_OR_EQUAL or just straight out reboot with no warning.

[lavavex]

I just upgraded my GPU in my Gaming PC from an old OEM Dell GPU (Temporary until I saved enough for a GPU) to an AMD Radeon R7 2GB. it will crash in the middle of a game with IRQL_NOT_LESS_OR_EQUAL or just straight out reboot with no warning. PLEASE HELP!

BTW I have tried reinstalling drivers, Reseating the card, and also defraging hdd and virus scan.

The black screen reboot has been happening after i got a new FX-8320e CPU.


Error Logs:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/30/2016 8:06:24 AM
Error #1


Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Admin-Desktop
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-05-30T13:06:24.702796100Z" ></TimeCreated>
<EventRecordID>5889</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>Admin-Desktop</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xffffffffffffffef</Data>
<Data Name="BugcheckParameter2">0x5</Data>
<Data Name="BugcheckParameter3">0x1</Data>
<Data Name="BugcheckParameter4">0xfffff802332d1ee7</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

error #2:


Log Name: System
Source: EventLog
Date: 5/30/2016 8:06:42 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Admin-Desktop
Description:
The previous system shutdown at 11:27:19 PM on ‎5/‎29/‎2016 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" ></Provider>
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-30T13:06:42.477154900Z" ></TimeCreated>
<EventRecordID>5872</EventRecordID>
<Channel>System</Channel>
<Computer>Admin-Desktop</Computer>
<Security ></Security>
</System>
<EventData>
<Data>11:27:19 PM</Data>
<Data>‎5/‎29/‎2016</Data>
<Data>
</Data>
<Data>
</Data>
<Data>2420</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>E007050000001D0017001B0013008201E007050001001E0004001B0013008201600900003C000000010000006009000001000000B00400000100000000000000</Binary>
</EventData>
</Event>

Error 3:


Log Name: System
Source: Service Control Manager
Date: 5/30/2016 8:07:27 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Admin-Desktop
Description:
The PlaysService service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" ></Provider>
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-05-30T13:07:27.347456600Z" ></TimeCreated>
<EventRecordID>5911</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="716" ThreadID="1164" ></Execution>
<Channel>System</Channel>
<Computer>Admin-Desktop</Computer>
<Security ></Security>
</System>
<EventData>
<Data Name="param1">PlaysService</Data>
<Data Name="param2">%%1053</Data>
<Binary>50006C0061007900730053006500720076006900630065000000</Binary>
</EventData>
</Event>


Error 4:


Log Name: System
Source: Service Control Manager
Date: 5/30/2016 8:07:27 AM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Admin-Desktop
Description:
A timeout was reached (30000 milliseconds) while waiting for the PlaysService service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" ></Provider>
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-05-30T13:07:27.347334900Z" ></TimeCreated>
<EventRecordID>5910</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="716" ThreadID="1164" ></Execution>
<Channel>System</Channel>
<Computer>Admin-Desktop</Computer>
<Security ></Security>
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">PlaysService</Data>
<Binary>50006C0061007900730053006500720076006900630065000000</Binary>
</EventData>
</Event>




Specs:
CPU: AMD FX-8320e
GPU: XFX AMD Radeon R7 370 2GB Double Dissipation
HDD: 1TB WD Caviar Blue
HDD2: 1TB Samsung 2.5" Laptop Drive (From Laptop I upgraded to ssd)
PSU: EVGA 500W 80+
MOBO: Gigabyte 78LMT-USB3
RAM: 8GB Crucial Ballistix Sport (Single DIMM)
Case: Corsair SPEC-01 Red
CPU Cooler: Cooler Master GeminII S524 v.2
Monitor: Compaq WF 1907 (DVI)
Monitor 2: Samsung 29" HDTV (HDMI)

 

[johnbl]

your bugcheck just indicates that some driver tried to access a bogus memory address.
the various errors listed really don't help it just shows that PlaysService was trying to access a website but could not connect.
This can be normal in many conditions. for examlpe, no network access at the time the service tried to connect. Or windows firewall blocks access because you have not opened the port. Same goes for a router blocking access. Not to mention old broken network drivers as a potential cause.

Many times drivers do not handle error conditions correctly and cause bugchecks when they don't handle the errors.

 

[lavavex]

your bugcheck just indicates that some driver tried to access a bogus memory address.
the various errors listed really don't help it just shows that PlaysService was trying to access a website but could not connect.
This can be normal in many conditions. for examlpe, no network access at the time the service tried to connect. Or windows firewall blocks access because you have not opened the port. Same goes for a router blocking access. Not to mention old broken network drivers as a potential cause.

Many times drivers do not handle error conditions correctly and cause bugchecks when they don't handle the errors.

how do i fix it tho?

 

[jasonkaler]

You need to completely uninstall the old GPU drivers.

I assume your system is a dell
Dell systems prefer drivers from dell rather than drivers from other parties.
I've had many problems with radeon drivers and dell systems. The one I'm using now, catalyst won't open and no matter what guide I try, I can't seem to get rid of the current driver to re-install the new ones.

What windows are you using? I found that the windows 10 drivers work better than older os's.
Try re-install the rest of the mother board drivers with ones from dell, and you possibly need a bios update.

 

[johnbl]

-you would first confirm that your system memory timings are ok in BIOS by running memtest86
if they are ok, you would then apply your motherboard driver updates

streaming software and virus scanners depend on network drivers and tend to get the blame when you have a old network driver installed messing up thingsbe sure to update the motherboard network driver. nvidia GPUs that have shadowplay get messed up by old network drivers to the point where the GPU does not respond in its timeout period.

otherwise, you should copy a current minidump file from c:\windows\minidump directory to a cloud server like microsoft onedrive, share the file for public access and post a link.

 

[lordmogul]

• 
  ■ Remove your old graphics driver.
  ■ Search for leftover files from your old graphics driver
  ■ Install the latest graphics driver from the manufacturer of your new graphics card (which in this case is AMD)

If you still have issues afterwards just post again.