Question After installing my new Rx 570 8gb paired with a ryzen 2400g my bios is in a blackscreen and kinda corrupted

[S0mething hokage]

Hello, so basically i have a problem with my GPU? when i got my new rx 570 8gb i couldnt go into my bios it is corrupted, i can click enter bios but when i do that it just gives me a blackscreen. hdmi cabel is plugged in the graphics card i do have a TV to play on

my PC specs:
Cpu: AMD ryzen 5 2400g 3.9 overclocked
Graphics card: Rx 570 gigabyte 8gb
Ram: 8gb of ram ddr4 3000mhz
Motherboard: Msi b450 pro vdh plus
PSU: be quiet system power 9 400w

 

[COLGeek]

Your PSU is underpowered for the config you have, when you add the RX 570. At a minimum, you should have a quality 450w PSU.

See specs: https://www.amd.com/en/products/graphics/radeon-rx-570

Does everything work properly when the RX 570 is removed?

 

[S0mething hokage]

i think your not understanding me right i can boot up everything is fine aswell i just cant get into the bios it blackscreens me and i cant do anything expect restarting the computer heres a test i did yesterday on psu calculator:
https://pc-builds.com/psu/#psuResult

Quick note: everything is working fine with the rx 570 removed yes

again quick note in germany we have a guy called hardwaredeals which makes the best priced pc for a specifiec budget heres my pc price: https://www.hardwaredealz.com/bester-gaming-pc-fuer-unter-500-euro-gamer-pc-bis-500-euro/

 

[COLGeek]

i think your not understanding me right i can boot up everything is fine aswell i just cant get into the bios it blackscreens me and i cant do anything expect restarting the computer heres a test i did yesterday on psu calculator:
https://pc-builds.com/psu/#psuResult

Quick note: everything is working fine with the rx 570 removed yes

again quick note in germany we have a guy called hardwaredeals which makes the best priced pc for a specifiec budget heres my pc price: https://www.hardwaredealz.com/bester-gaming-pc-fuer-unter-500-euro-gamer-pc-bis-500-euro/

I understand.

Adding the RX 570 draws too much power from the PSU and can lead to issues, as described. Also, is the RX 570 new or was it previously owned by someone else?

 

[S0mething hokage]

I understand.

Adding the RX 570 draws too much power from the PSU and can lead to issues, as described. Also, is the RX 570 new or was it previously owned by someone else?

it is a new bought graphics card

But one more thing to add after switching from EGP to IGP i think those are called i couldnt get into my bios and i only get the screen working when its connected to the graphics card so i dont really think that psu is the problem why i did that cuz i got 20-30 fps less in average then i normally would in csgo

Quick note: seems like my bios settings got resetted after trying to get in the bios now i get much less fps

 

[COLGeek]

When you installed the RX 570, did you connect your display/monitor directly to the RX 570?

 

[S0mething hokage]

When you installed the RX 570, did you connect your display/monitor directly to the RX 570?

no i connected it to the motherboard first

 

[COLGeek]

The display must be connected to the RX 570 (when installed) for it to work properly.

 

[S0mething hokage]

The display must be connected to the RX 570 (when installed) for it to work properly.

ok what should i do now? step by step if you can

 

[COLGeek]

Disconnect all power sources before beginning (power cable, powered speakers, and display/monitor). Press power button after disconnecting to discharge residual power in the system.

1. Install the RX 570
2. Connect PCIe power from the PSU to the GPU.
3. Connect your display to the RX 570
4. Reconnect previously removed power sources.
5. Power system on

When Windows boots, go to AMD and get the most recent drivers for the RX 570 and install them.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570

 

[S0mething hokage]

Disconnect all power sources before beginning (power cable, powered speakers, and display/monitor). Press power button after disconnecting to discharge residual power in the system.

1. Install the RX 570
2. Connect PCIe power from the PSU to the GPU.
3. Connect your display to the RX 570
4. Reconnect previously removed power sources.
5. Power system on

When Windows boots, go to AMD and get the most recent drivers for the RX 570 and install them.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570

i tried but the bios is still corrupted when i enter it gives me a blackscreen

Heres a screenshot of how the menu looks now

https://imgur.com/a/xJVAwKx

View: https://imgur.com/a/xJVAwKx

 

[Vic 40]

Tried clear cmos? Either by appropriate jumper or take the battery of the motherboard for about 15min.

have a monitor to test the system on? See if in the tv's menu there is a setting to use it as pc monitor,if so use that.

 

[Mr.Spock]

your PSU has a split rail design (supports 24A and 20A) on the 12V rail.

Check if you're using the V1 connector for your RX570 - might be borderline power draw causing the blackscreen.
While your PSU may supply the total wattage needed - each rail can only supply a subtotal via a single 6-pin cable.

i tried but the bios is still corrupted when i enter it gives me a blackscreen

Heres a screenshot of how the menu looks now

https://imgur.com/a/xJVAwKx

View: https://imgur.com/a/xJVAwKx

 

[S0mething hokage]

your PSU has a split rail design (supports 24A and 20A) on the 12V rail.

Check if you're using the V1 connector for your RX570 - might be borderline power draw causing the blackscreen.
While your PSU may supply the total wattage needed - each rail can only supply a subtotal via a single 6-pin cable.

duo a language barrier i cant really understand what i should try could you give me a step by step on what i should do

are you telling me to only put in 6 pins and no 2 extra pins?

 

[Mr.Spock]

no worries, simply put while your PSU may output the total wattage needed for the PSU each PCI-E cable can only supply a fraction so make sure you're using one with 12V1 silkscreened to the plug. it's the higher rated of the two.

if that doesn't help you may need a Y cable that draws from both cables

duo a language barrier i cant really understand what i should try could you give me a step by step on what i should do

 

[S0mething hokage]

no worries, simply put while your PSU may output the total wattage needed for the PSU each PCI-E cable can only supply a fraction so make sure you're using one with 12V1 silkscreened to the plug. it's the higher rated of the two.

if that doesn't help you may need a Y cable that draws from both cables

how do i know which cabel is the 12v1 silkscreened

 

[Vic 40]

He has only one pcie cable. With the two rails most likely one will be for cpu (18A) and other will be motherboard and pcie plus rest. Or the 18A rail is pcie and the other rail is cpu+rest.