Question After installing my new Rx 570 8gb paired with a ryzen 2400g my bios is in a blackscreen and kinda corrupted

Dec 25, 2019
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Hello, so basically i have a problem with my GPU? when i got my new rx 570 8gb i couldnt go into my bios it is corrupted, i can click enter bios but when i do that it just gives me a blackscreen. hdmi cabel is plugged in the graphics card i do have a TV to play on

my PC specs:
Cpu: AMD ryzen 5 2400g 3.9 overclocked
Graphics card: Rx 570 gigabyte 8gb
Ram: 8gb of ram ddr4 3000mhz
Motherboard: Msi b450 pro vdh plus
PSU: be quiet system power 9 400w
 
Dec 25, 2019
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i think your not understanding me right i can boot up everything is fine aswell i just cant get into the bios it blackscreens me and i cant do anything expect restarting the computer heres a test i did yesterday on psu calculator:
https://pc-builds.com/psu/#psuResult

Quick note: everything is working fine with the rx 570 removed yes

again quick note in germany we have a guy called hardwaredeals which makes the best priced pc for a specifiec budget heres my pc price: https://www.hardwaredealz.com/bester-gaming-pc-fuer-unter-500-euro-gamer-pc-bis-500-euro/
 

COLGeek

Cybernaut
Moderator
i think your not understanding me right i can boot up everything is fine aswell i just cant get into the bios it blackscreens me and i cant do anything expect restarting the computer heres a test i did yesterday on psu calculator:
https://pc-builds.com/psu/#psuResult

Quick note: everything is working fine with the rx 570 removed yes

again quick note in germany we have a guy called hardwaredeals which makes the best priced pc for a specifiec budget heres my pc price: https://www.hardwaredealz.com/bester-gaming-pc-fuer-unter-500-euro-gamer-pc-bis-500-euro/
I understand.

Adding the RX 570 draws too much power from the PSU and can lead to issues, as described. Also, is the RX 570 new or was it previously owned by someone else?
 
Dec 25, 2019
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I understand.

Adding the RX 570 draws too much power from the PSU and can lead to issues, as described. Also, is the RX 570 new or was it previously owned by someone else?
it is a new bought graphics card

But one more thing to add after switching from EGP to IGP i think those are called i couldnt get into my bios and i only get the screen working when its connected to the graphics card so i dont really think that psu is the problem why i did that cuz i got 20-30 fps less in average then i normally would in csgo

Quick note: seems like my bios settings got resetted after trying to get in the bios now i get much less fps
 

COLGeek

Cybernaut
Moderator
Disconnect all power sources before beginning (power cable, powered speakers, and display/monitor). Press power button after disconnecting to discharge residual power in the system.

  1. Install the RX 570
  2. Connect PCIe power from the PSU to the GPU.
  3. Connect your display to the RX 570
  4. Reconnect previously removed power sources.
  5. Power system on
When Windows boots, go to AMD and get the most recent drivers for the RX 570 and install them.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570
 
Dec 25, 2019
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Disconnect all power sources before beginning (power cable, powered speakers, and display/monitor). Press power button after disconnecting to discharge residual power in the system.

  1. Install the RX 570
  2. Connect PCIe power from the PSU to the GPU.
  3. Connect your display to the RX 570
  4. Reconnect previously removed power sources.
  5. Power system on
When Windows boots, go to AMD and get the most recent drivers for the RX 570 and install them.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570
i tried but the bios is still corrupted when i enter it gives me a blackscreen

Heres a screenshot of how the menu looks now
View: https://imgur.com/a/xJVAwKx
 
Last edited:

Vic 40

Polypheme
Ambassador
Tried clear cmos? Either by appropriate jumper or take the battery of the motherboard for about 15min.

have a monitor to test the system on? See if in the tv's menu there is a setting to use it as pc monitor,if so use that.
 

Mr.Spock

Prominent
Dec 8, 2019
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your PSU has a split rail design (supports 24A and 20A) on the 12V rail.

Check if you're using the V1 connector for your RX570 - might be borderline power draw causing the blackscreen.
While your PSU may supply the total wattage needed - each rail can only supply a subtotal via a single 6-pin cable.

i tried but the bios is still corrupted when i enter it gives me a blackscreen

Heres a screenshot of how the menu looks now
View: https://imgur.com/a/xJVAwKx
 
Dec 25, 2019
8
0
10
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your PSU has a split rail design (supports 24A and 20A) on the 12V rail.

Check if you're using the V1 connector for your RX570 - might be borderline power draw causing the blackscreen.
While your PSU may supply the total wattage needed - each rail can only supply a subtotal via a single 6-pin cable.
duo a language barrier i cant really understand what i should try could you give me a step by step on what i should do

are you telling me to only put in 6 pins and no 2 extra pins?
 
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Mr.Spock

Prominent
Dec 8, 2019
574
61
590
48
no worries, simply put while your PSU may output the total wattage needed for the PSU each PCI-E cable can only supply a fraction so make sure you're using one with 12V1 silkscreened to the plug. it's the higher rated of the two.

if that doesn't help you may need a Y cable that draws from both cables

duo a language barrier i cant really understand what i should try could you give me a step by step on what i should do
 
Dec 25, 2019
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no worries, simply put while your PSU may output the total wattage needed for the PSU each PCI-E cable can only supply a fraction so make sure you're using one with 12V1 silkscreened to the plug. it's the higher rated of the two.

if that doesn't help you may need a Y cable that draws from both cables
how do i know which cabel is the 12v1 silkscreened
 

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