After installing new RAM, desktop PC attempts to boot 4 times before it succeeds

blight_89

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Oct 15, 2018
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510
Hello to all. I have an issue with my PC not booting properly, I'll try to describe the problem in detail, along with all the solutions I've tried thus far. If anyone could offer some further assistance, I would be very grateful.

My motherboard model is H81M-R from Asus, it has two slots for installing DDR3 RAM. The BIOS of the motherboard is updated and is the latest version, from 2018. The PC came pre-built, factory sealed, and had a single 4GB DDR3 RAM stick from Kingston. It was inserted into the right slot (as in left and right slots, since I have only two).

I bought two Kingston HyperX Fury 1600Mhz DDR3 4GB RAM sticks, wanting to expand my memory. The sticks were not part of a kit, but instead two of the same product (packaged separately). Here is the PDF with the exact specs and recommended timing parameters, from the manufacturers site:

https://www.kingston.com/datasheets/HX316C10F_4.pdf

When I installed the new RAM, and turned on my PC, it tried to boot 3 times, before succeeding on the 4th attempt (fans starting to spin, then shutting down, then starting up again). I used CPU-Z to verify that the RAM installed correctly, it was working at 1600 MHz, showed 8 GB, and the timings were 10-10-10 (the BIOS was set to automatically adjust them).

I turned off the PC for about 15 minutes, and turned it back on, and it booted normally (on the first attempt, no retries). But when my PC was turned off for a longer period of time, overnight, I was again faced with the problem of it booting 4 times until it's successfully up.

I went into the BIOS to manually adjust the settings for the RAM, I set the frequency to 1600 MHz and the latency timings to 10-10-10. I couldn't find a setting for the voltage, but according to CPU-Z they run at 1.5v (which is what the manufacturer recommends). The BIOS has remembered the settings (it doesn't change them back to auto), but the problem remains (being turned off overnight results in the boot issue, but it does not occur if the PC is turned off for a shorter period of time).

I should note that my motherboard doesn't have the option of XMP profiles.

Now here is a bizarre twist, this problem only occurs if a RAM stick is inserted into the left slot. If there is only one RAM stick inserted into the right slot, the issue does not occur, but if there is only one RAM stick inserted into the left slot, or of both of them are inserted, the issue occurs. I have tested this over the course of a few days using all 3 of my RAM sticks (the old RAM and the 2 new HyperX ones). Nowadays I'm using only one of the HyperX sticks, inserted into the right slot, because the boot issue is just so annoying and I feel like it might do damage over time. I would really like to be able to use both of the RAM sticks and have 8GB of RAM.

The only thing that still came to mind was the CMOS battery, but I haven't tried removing/replacing it, since the BIOS remembers the settings I chose and the system time/date are always correct, I assumed it wasn't a dead/dying battery.



 

Lutfij

Titan
Moderator
Your board is the H81 chipset so X.M.P is either not there or even if it were there you won't be able to go any higher than DDR3-1600MHz. Since this is a troubleshooting thread, you forgot to include your full system's specs. List them like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

I'm sure that there is an option to up your ram voltage to 1.65v.

I would ask you to inspect the left ram slot and see if you have dust/debris impeding the slot. Also, see i there are any wires under the motherboard that maybe inducing the PCB to flex. Lastly, can you state which BIOS revision you're on?
 

blight_89

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Oct 15, 2018
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510


Sorry, first time posting here so I must have missed that bit.

CPU: Intel Core i3 4160
Motherboard:ASUS H81M-R
Ram: Kingston HyperX DDR3 1600 MHz GB x 2 ( HX316C10F/4)
SSD/HDD: HDD Toshiba DT01ACA050 500 GB
GPU: AMD Radeon R7 200 Series
PSU: MS-500 I'll attach a screenshot with the PSU specs https://i.imgur.com/aH4BSD8.jpg
Chassis: Take MS (generic chassis)
OS: Windows 7 64bit

I've checked the slot itself, it's free of any dust/debris, and there aren't any cables that would interfere with it (from my viewpoint at least).

As for the BIOS revision it is H81M-R BIOS 3602 2018/04/12

I've reset the BIOS by removing the CMOS battery, and I've also put in a brand new battery just in case, the issue still appeared. And I'm sure the BIOS was reset since all the settings went back to auto and my time/date was off.

Here are some screenshots from CPU-Z

https://i.imgur.com/dkNI18t.png
 
What is exact model name of your graphics card?

That PSU is insufficient for your system. It is essentially 150W PSU.
Depending on your graphics card -
  • for R7 240 minimum 400W PSU is recommended,
    for R7 260X minimum 500W PSU is recommended.

Set latency values for your ram to 1600mhz 11-10-10-30 (JEDEC #6 from timings table).
 

blight_89

Prominent
Oct 15, 2018
12
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510


My graphics card would be GV-R724OC-2GI, had to take a picture of the thing itself since no program would list the extact number for me. So that would be the R4 240.

Do you think the PSU is causing this? I have a better PCU in an older PC that broke down (motherboard died), so I could swap those out. That one would be Gigatech PSB-550W. The problem is I don't know if the dying motherboard damaged the PSU (which at the time was only about a month in use). And I wouldn't want to fry my working PC :/

I'll try and set the latency to the ones you listed. The only difference is the first one, which is currently set to 10.
 
Could be PSU is causing this. Hard to tell.

Is this one - your other PSU? Slightly better, but not by much. 26A on 12V rail ~350W.
I guess, for R7 240 that would be fine. But it's also possible, it caused previous motherboard to die.

slika-1192-5aa53690ea8d3-velika.jpg
 

blight_89

Prominent
Oct 15, 2018
12
0
510


I've checked on the manufacturer's site, the MS-500 is actually 500W. I have this PC for almost 3 years now and it ran fine, the only thing I've changed is the new RAM.

This time when I turned on the PC it went down a record 7 times, before booting :( I think I'll just switch to using one RAM stick, for the time being.
 

blight_89

Prominent
Oct 15, 2018
12
0
510


I see :/ That's really disheartening. I know very little about PSU units, so I just assumed it was ok, since I didn't encounter any trouble so far. But I'll definitely look into investing in a better one, at least PSUs aren't a very expensive component.

Also yes, that's the other PSU that I have. I'll have it tested to see if it works before I install it. I just don't realize why they would put 550W if it's 350W ._. Guess I'll have to be more careful when buying new hardware.