After re-installing windows 10 my internal hard drive showing only 10gb space

[Vick1234]

I re-installed windows 10 because of some black screen and blue screen issues.
While doing the install its showing only 10gb un-allocated space in hard drive. Still I installed windows 10 thought i can correct it through disk management.
After installation it still showing 10.6gb only, windows took 10gig and .6 left for me.
I tried so many things and I talked to Microsoft guys they did checked and cant find any solution.
I re-installed windows 10 like 4 times still no use.
Model number of laptop:Toshiba Satellite E45T.A4300

Any help appreciated.

 

[Colif]

Your laptop has 2 drives in it, a cache drive and a 750gb hdd, are you sure you didn't install it onto cache drive?

Storage Drive6

• 750GB (5400 RPM) Serial ATA hard disk drive with solid state disk cache(system use only)

Spec sheet

its there just to speed up the hdd, not to be installed on. Have a look in bios, is it showing 2 drives?


otherwise, if you did choose the hdd, did you delete all the other partitions on drive before installing as something is not right there.

I am amazed you got win 10 to work in 10gb

 

[Vick1234]

I did delete other partitions. But still showing 10.6 gb only.
When I check in BIOS under boot I have 2 drives named as HDD1/ssd1 TOSHIBA MQ01ABD075, HDD2/SSD2 INTEL DATA_VOLUME.

Did I check in correct place?

 

[Colif]

TOSHIBA MQ01ABD075 = 750gb hdd
INTEL DATA_VOLUME. = cache drive but unsure of size, it should be 32gb

but it is outfitted with a 750GB, 5400rpm spinning hard drive. While 750GB provides plenty of storage space, it's complimented with 32GB of solid-state memory, which boosts the total capacity up to 782GB (664GB available out of the box) and ensuring faster boot times and zippy performance.

http://au.pcmag.com/toshiba-satellite-e45t-a4300/121/review/toshiba-satellite-e45t-a4300

So bios can see both yet windows only sees 10.6gb max. Can you search cortana for disk management and choose option that says Create & format hard disk partitions. this will show disk management, can you share a screen shot as curious which drive windows is installing to.

 

[Vick1234]

Sorry for the vote, I am clicking something and it went to -1.
I am trying attach screen shot but I am unable to. How to attach that

 

[USAFRet]

Sorry for the vote, I am clicking something and it went to -1.
I am trying attach screen shot but I am unable to. How to attach that

How to post images here:
http://www.tomshardware.com/faq/id-2580030/detailed-instructions-posting-images-tom-hardware.html

 

[Vick1234]

https://s21.postimg.org/46v32aepz/Capture.png

 

[USAFRet]

OK...after that pic, I'd need to actually eyeball certain things.

There appears to be a single drive of ~12GB capacity.
Obviously, this is not right.

What does the BIOS report?
Open the case, what actual physical drivers are in there?

 

[Colif]

I did delete other partitions. But still showing 10.6 gb only.
When I check in BIOS under boot I have 2 drives named as HDD1/ssd1 TOSHIBA MQ01ABD075, HDD2/SSD2 INTEL DATA_VOLUME.

Did I check in correct place?

BIOS sees two drives, as per quote above. Real question is which is windows seeing
the drives are

TOSHIBA MQ01ABD075 = 750gb hdd
INTEL DATA_VOLUME. = cache drive

can you open device manager and look under disk drives and show us what it shows there, might help identify which drive is being used.

 

[Colif]

At this point we can assume either hdd isn't working and you running off the SSD or the hdd is severely sick, and only has 12gb usable space left, and because of how cache drives are set up, the 32gb ssd is hidden from the install - normally windows cannot see cache drives as they set up and run by intel drivers in a raid setup with the hdd (bet hdd set to raid in bios)

So not sure it matters which one is working, think you need a new hdd.

if you had more than 100mb of free space we could install software to test it

 

[Vick1234]

below are the images from device manager.
https://s21.postimg.org/6iu4i6q6v/device_manager_1.png
https://s30.postimg.org/n7ctn61gx/device_manager_2.png
https://s28.postimg.org/iixahpi8d/device_manager_3.png

What software we can install to check?

 

[Colif]

if you have 100mb free, try installing the free version of hdtune on the PC and look at the health of the drive as this should tell us the name of the drive (as description in your pictures could still be either drive) and show how healthy it is as I expect if it is the hdd, it should have warning signs all over the page

I tried to find something you can run off USB but didn't find any clear instructions for the one choice i was offered. I don't think this program is very big anyway

 

[Vick1234]

if you have 100mb free, try installing the free version of hdtune on the PC and look at the health of the drive as this should tell us the name of the drive (as description in your pictures could still be either drive) and show how healthy it is as I expect if it is the hdd, it should have warning signs all over the page

I tried to find something you can run off USB but didn't find any clear instructions for the one choice i was offered. I don't think this program is very big anyway

I Think my hard drive is not working properly at all. I installed HD Tune pro, below ae some screen shots
https://s10.postimg.org/nj5zpn7ax/hdd1.png
https://s11.postimg.org/tkfg73nsj/hdd2.png
https://s8.postimg.org/67fvx2uid/hdd3.png
https://s9.postimg.org/co8dp9phr/hdd4.png

 

[Colif]

what shows on the health screen? If its the 4th image and its all blank, that doesn't tell us anything. Mind you, if you wait 5 minutes to finish next update it might. I thought it would know what type of hdd it is meant to be, not just repeat Toshiba info from device manager

I think at this stage you need a new drive, regardless of which one PC thinks its using. 10gb doesn't match either of the drives you have.

I would ask how fast it starts but if it is an ssd with 100mb of free space, it won't be any faster than a hdd anyway as it hasn't got enough free space to get a speed boost. This is all academic as the problem is the hdd is either not working completely or is seriously messed up as its only got 10gb free space.

how easy is it to disconnect the hdd and start PC. if it still boots as 10gb you know its using the ssd then.

 

[Vick1234]

I removed Hard drive and restart the laptop and its still working and showing only 10gb space. After that I removed SSD and its not working.

 

[Vick1234]

I removed Hard drive and restart the laptop and its still working and showing only 10gb space. After that I removed SSD and its not working.

 

[Colif]

so it means the ssd is the 10gb and the hdd is not showing at all. Need a new hard drive as can't do anything in 100mb of space.

ssd may not be all that good either. I don't know how the cache drives are structured by Intel, it could be its got 20gb of data locked on it and the partition tool in windows only sees 10. No way to tell until you get a new hdd and put windows back on it. then you could reattach the ssd and perhaps run intel rapid storage technology software on it and see what it thinks ssd size is.

glad you came back, I was curious which drive was working.

 

[Vick1234]

so it means the ssd is the 10gb and the hdd is not showing at all. Need a new hard drive as can't do anything in 100mb of space.

ssd may not be all that good either. I don't know how the cache drives are structured by Intel, it could be its got 20gb of data locked on it and the partition tool in windows only sees 10. No way to tell until you get a new hdd and put windows back on it. then you could reattach the ssd and perhaps run intel rapid storage technology software on it and see what it thinks ssd size is.

glad you came back, I was curious which drive was working.

Issue was resolved. I bought new Hard drive and installed windows 10 and its working fine now.

Thank you so much for your quick replies.