After system restore froze windows cant start

capecodmom11

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My computer kept on freezing up on me so I did a recovery to factory image. While doing that it froze, now Windows can't start at all! When I go back to System Repair to do it again, my password doesn't work! I don't have any discs except a Windows 7 one. What can I do? I need help ASAP! Its not my computer!!! :hello:
 



1) You should not have done a restore to factory settings, without knowning the cause of the problem.

2) Windows 7 CD isn't going to help you on a Vista system.

1st you say, my computer, then you say not my computer. Are you confused ?
 

capecodmom11

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I guess I should have said my daughter's computer? Sorry! Well anyway, is our computer fixable or should we bring it to Best Buy and have it recycled?
 
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