• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

[SOLVED] After upgrading my memory, my computer won't post.

Kree6427

Prominent
Jun 2, 2017
11
0
510
I recently bought another stick of Ballistix Tactical ddr4 3000 mHz 1x8gb stick of ram. After putting the new one in the correct slot, my computer would turn on, flash the cpu debug led and then stay on while the monitor would stay black without an input.
I've tried multiple things. Taking out the new stick, cleared cmos using JBAT1 and a screwdriver multiple times. The first time I cleared cmos the computer posted and went to bios (This was with the new stick out). Then I turned off my computer, put in the new stick, cleared cmos, then turned back on. The computer posted and I went to bios to try to maintain the overclock I had before. After setting my ram to A-XMP profile 2 (3000 mHz), setting the speed to 2933, and overclocking my cpu to my previous clock of 3.6, the computer no longer posts. Even after clearing the CMOS multiple times and taking out the new stick. I'm stuck at this point.

My Specs:
CPU: Ryzen 5 1600
RAM: 2 sticks of Ballistix Tactical ddr4 3000 mHz 1x8gb.
GPU: Sapphire Nitro rx 580 8gb
Motherboard: MSI b350 Pro VDH mATX Motherboard.
 
Solution
D
Did you replace your ram with another stick or are you adding a second stick? If you are adding a second stick there is no guarantee that it will work. Ram must be purchased in kits if you want to use more than one stick and that is the only way they are guaranteed to work.

Turn off and unplug the computer and leave it sit for about 30 minutes and also pull the battery on the motherboard for a few minutes then put the battery back in and re-plug in the machine and turn it on and see if it boots
Did you replace your ram with another stick or are you adding a second stick? If you are adding a second stick there is no guarantee that it will work. Ram must be purchased in kits if you want to use more than one stick and that is the only way they are guaranteed to work.

Turn off and unplug the computer and leave it sit for about 30 minutes and also pull the battery on the motherboard for a few minutes then put the battery back in and re-plug in the machine and turn it on and see if it boots
 
Solution
Problems seems more likely to be your overclock settings than the hardware. If you are changed your memory, chances are pretty high that your previous settings wont fly. Shut down, install hardware, reset BIOS, boot into BIOS and start overclocking in small steps... not one giant leap.
 
I am adding another stick. The computer was able to post one time when both sticks were in. I have been resetting CMOS multiple times, so maybe the battery needs some time to charge? (If I am wrong about this, please point it out) How can the problems be overclocking if I have been constantly resetting the bios? When I get home today, I will do as Mandark suggested and unplug the computer for 30 minutes and take out the cmos battery for 5 minutes. Should I switch it off as well? Or leave switch on with computer unplugged.
 
Ok, after messing around and flipping the ram slots, the computer started to give different errors. First there would be a loud 3 beep sequence with both the RAM and CPU debug leds lighting up before booting with only recognizing one ram stick. Afterwards, I tried switching the stick slots and they work. DIMMs 2 and 4 are being populated just like the motherboard says. Now the computer works and boots normally. After I install my new ssd and reinstall windows on it, I will overclock my RAM only to 2933 without A-XMP. Hopefully I will eventually be able to clock my cpu to 3.6 as before. Thank you guys so much for the help.
 
How do you plan to clock your RAM at 2933 without using XMP I'm curious.

A 3.6GHz clock on that CPU and motherboard should be no problem but you are jumping the gun. There are other things you need to do first and their are other things you should do first.

No point in overclocking a computer that is going to run in Single Channel config due to the new memory.
Your computer's RAM will clock down to the slowest stick you have installed with an oddball config like that.
Memory Latency on AMD Ryzen is a big deal.
Never upgrade memory on an old build, replace it with as good a dual channel kit as you can afford and sell the old memory.
Before attempting to install new RAM in a machine always go into the UEFI BIOS and set all settings to stock, save, reboot into your OS and do a proper shutdown.

First generation Ryzen CPU's are no longer limited to 2933 with the right BIOS update.
Send the 8GB stick back save up the money and get a proper DDR4-3200 kit. Before you buy anything go on google and do a few days of research of DDR, your motherboard and what memory dies work best with it.
Read and learn about the basic primary timings of DDR4

There are more tips I can offer and I wish you all the best I want to help you as much as you're willing.

AMD Ryzen 1600 @ 3866Mhz (3.875 according to my UEFI BIOS) @ 1.3675V (never exceed 1.425V on the 1600, the lower the better)
2x4GB Corsair DDR-3000 CAS 15 at DDR-3000 CAS 16 (look up GearDownMode on AMD Ryzen motherboards) I plan to exceed that rating soon, I'm still researching Hynex AFR Dies
ASRock AB350 PRO4 UEFI BIOS 5.40 AGESA 1.0.0.5

You actually have a better motherboard then I do as far as overclocking configuration is concerned but you are making fundamental errors that are simple to resolve.
 
Last edited: