After Windows 10 Reset, message saying could not reset, no changes made. Loading screen is stuck on the white dots

[Marcus_687]

Hey guys, I need help, ASAP!

So i am selling my PC tonight, and needed to reset my SSD and HDD.
I Hadn't done it before so i looked it up...
the guy said go to settings/update and security/recovery and then reset this PC.
i clicked get started.
i wanted to remove everything but keep a clean copy of windows 10 on the machine for the person buying it.
it was fine for about an hour or so until it got stuck at 34%.
i waited it out and sure enough it did something... however, it said "Windows has a problem resetting your computer: no changes has been made" or something like that.
now its just stuck at the loading screen with the white dots. no logo or cursor.

Any help would be greatly appreciated ASAP.
Thanks

 

[Colif]

is there anything on C drive you want to rescue? try making this on another PC: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/
Also, on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

After a broken reset, I would suggest a fresh install
change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)