Question AIO not showing up in aura sync

Apr 6, 2019
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I installed a captain 240ex rgb and the lights breathe blue by default. Its connected to an rgb header on my mobo (x470 prime pro) but aura sync doesnt give an option to edit the rgb. Plz help.
 
Mar 31, 2019
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Even my Thermaltake all in one cooler doesnt show up in Aura seperately and it only show Aura compatible on the box...

It has a 4 pin rgb connection which is extendable and when i callibrated the colors and changed the motherboard coolers in Aura Sync software the AIO syncs automatically
 

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