Question Aio USB issue

[Ian1812]

Hi

I have a rog Z690-f motherboard and a Ryugin 2 AIO on Windows 11 every few months the screen disappears and a message USB device could not be found appears
Under device manager the tab reads:

Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

Under events

Device settings for USB\VID_0000&PID_0002\6&1ac4990d&0&2 were not migrated from previous OS installation due to partial or ambiguous device match.

Last Device Instance Id: USB\VID_0781&PID_556B\2004260500117582363A
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF132
Present: false
Status: 0xC0000719

When unplugged and replugged in after deleting from devices the AIO screen starts working again then after 3-4 months screen fails again with the same error

Does anyone know a permanent fix for this

Please advise

 

[Lutfij]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard? See if reinstalling the chipset driver in an elevated command, i.e, Right click installer>Run as Administrator, helps resolves the issue.

After reading this reddit, I don't think it's a compatibility issue. How is the AIO mounted in your chassis? Make and model of your case?

 

[Ian1812]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard? See if reinstalling the chipset driver in an elevated command, i.e, Right click installer>Run as Administrator, helps resolves the issue.

After reading this reddit, I don't think it's a compatibility issue. How is the AIO mounted in your chassis? Make and model of your case?

Hi

I have a Lian LI 011 Dynamic case
Aio fitted with cable upwards towards the top of the case and the Radiator mounted at the top with the fans exhausting

Bios version 2802