Hi i'm having shut down issues with my Alienware 17, not just BSOD, a complete shutdown.
In the windows logfile I found a critical error (Kernel event 41 task 63) other then that I have no clue why it's shutting down.
I've tested everything, cleaned out the whole laptop, repasted GPU and CPU, even bought a new PSU. Still when playing games the laptop shuts down after 15-20 min heavy load, like it's overheating. I logged the temperatures and they all stay below 75 ° Celcius. Also reinstalled Windows 10 and tested every possible driver I could find for this system. I'm getting pretty desperate, this is a high end computer and ever since I bought it, I had nothing but problems. Are there other users with the same problem?
Have to state that I can browse the web, watch & stream movies perfectly, only when I start to game it cuts out. Like i'd would do when overheating or power loss..
It's a i7-4900MQ Nvidia GTX 780m model.
In the windows logfile I found a critical error (Kernel event 41 task 63) other then that I have no clue why it's shutting down.
I've tested everything, cleaned out the whole laptop, repasted GPU and CPU, even bought a new PSU. Still when playing games the laptop shuts down after 15-20 min heavy load, like it's overheating. I logged the temperatures and they all stay below 75 ° Celcius. Also reinstalled Windows 10 and tested every possible driver I could find for this system. I'm getting pretty desperate, this is a high end computer and ever since I bought it, I had nothing but problems. Are there other users with the same problem?
Have to state that I can browse the web, watch & stream movies perfectly, only when I start to game it cuts out. Like i'd would do when overheating or power loss..
It's a i7-4900MQ Nvidia GTX 780m model.
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