Alienware 18 - Weird fan behavior

[Frozeen]

Hi, I communicate because I could not find any topic to answer my situation:

When i turn on the computer, after 1 or 5 minutes, the fans (or any of them) go really fast and the system freezes. This takes about 15 seconds and then everything returns to normal. This happens every time I turn on the computer.

I cleaned the fans and analyzed the temperatures of the cores, but everything seems under control.

I would greatly appreciate if you could help me with this problem because I worry that can be serious.

Thanks in advance for your attention.

 

[Whtwolf]

I found this post about weird fan behavior on an Alienware, after some updates?

http://en.community.dell.com/owners-club/alienware/f/3746/t/19617992

 

[Frozeen]

Thank you very much!
I uninstalled the dell support assist agent and the problem was solved.

 

[Whtwolf]

Thank you very much!
I uninstalled the dell support assist agent and the problem was solved.

Good deal, I hate updates that go bad!