Question Alienware Area 51 adding new ram

[Oneandonlysean]

I recently got new ram which is 8x2gb which would have been 16gb my computer is a Alienware Area 51 https://www.amazon.com/Alienware-Area-51-a51R2-8235SLV-i7-5820K-Processor/dp/B01BUSN3V8?th=1&psc=1
the ram is ddr4 I’ve tried resetting the cmos the monitor nor the mouse or keyboard won’t start up. The fans and everything still start up even the lights on it so. I pushed the ram sticks in until I heard 2 clicks. This is the ram i bought https://www.amazon.com/gp/aw/d/B07WRGQPDH?psc=1&ref=ppx_pop_mob_b_asin_image can someone please help me this stuff hurts my fingers with these ram sticks. I’ve unplugged it reset the cmos and it still doesn’t work

 

[Lutfij]

Welcome to the forums, newcomer!

First off, you should've looked into DDR4-2133MHz ram kits. The platform that you have is from many generations ago meaning that the design of rams since then have changed which is why I'm sure that the board is having trouble working with the rams you purchased.

Second off, did you make sure you were on the latest BIOS update for your motherboard prior to dropping in the rams? Even if you did get the rams to work on the system, you wouldn't be able to get the rams to DDR4-3200MHz due to limitations on the platform.

 

[Oneandonlysean]

This is my first time attempting to even upgrade my computer I didn’t even know anything about ram or components prior to this accident even happing I haven’t touched anything on my computer prior to this happening besides just dusting my pc so I wouldn’t even be able to update my bios and definantly won’t be able to now since nothing on my monitor comes up besides the constant status it saying no signal