alienware command center freaking out again and now wired errors in event viewer ??

Frogger12

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Sep 9, 2014
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Here are the errors leading right up to alienware command center crashing are these anything to worry about??. I have no clue why it does this on my win 8.1 but the command center always just leaves for no apparent reason and then when i reload it it will ask me for user permission. what can i do about this and how to eradicate it, i did remove the old ODD driver as i dont have a slot load drive anymore and over at the dell alienware community they said it was ok to do so beeings i dont have the drive anymore but how do i eradicate these errors and fix the command center. as i still use it for my tact x keyboard even though i no longer have lights on the case as i have moved my motherboard to a new home.




Log Name: System
Source: Service Control Manager
Date: 9/20/2014 9:51:10 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tony-PC
Description:
The AlienFXWindowsService service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-09-21T04:51:10.773644100Z" />
<EventRecordID>214441</EventRecordID>
<Correlation />
<Execution ProcessID="828" ThreadID="7572" />
<Channel>System</Channel>
<Computer>Tony-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">AlienFXWindowsService</Data>
<Data Name="param2">1</Data>
<Binary>41006C00690065006E0046005800570069006E0064006F007700730053006500720076006900630065000000</Binary>
</EventData>
</Event>



then this one

Log Name: Application
Source: Application Error
Date: 9/20/2014 11:08:52 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Tony-PC
Description:
Faulting application name: DllHost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfc6
Faulting module name: ntdll.dll, version: 6.3.9600.17278, time stamp: 0x53eebd22
Exception code: 0xc0000374
Fault offset: 0x00000000000f0d6c
Faulting process id: 0x15b8
Faulting application start time: 0x01cfd55d5e5e0a72
Faulting application path: C:\WINDOWS\system32\DllHost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c28b56b5-4155-11e4-8032-d4bed9fcea6d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-21T06:08:52.000000000Z" />
<EventRecordID>204701</EventRecordID>
<Channel>Application</Channel>
<Computer>Tony-PC</Computer>
<Security />
</System>
<EventData>
<Data>DllHost.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>5215dfc6</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17278</Data>
<Data>53eebd22</Data>
<Data>c0000374</Data>
<Data>00000000000f0d6c</Data>
<Data>15b8</Data>
<Data>01cfd55d5e5e0a72</Data>
<Data>C:\WINDOWS\system32\DllHost.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>c28b56b5-4155-11e4-8032-d4bed9fcea6d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

then this one after that one.

Log Name: Application
Source: .NET Runtime
Date: 9/20/2014 11:20:51 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Tony-PC
Description:
Application: AlienwareAlienFXController.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
at AlienLabs.AlienFX.Communication.Andromeda.COM.BiosSupportAPI.SetLightColor(UInt32, UInt32)
at AlienLabs.AlienFX.Communication.Andromeda.Classes.APIOperationsClass.SendCommand(Byte[])
at AlienLabs.AlienFX.Communication.Andromeda.Classes.ElevatedAPIClass.SendCommand(Byte[])
at AlienLabs.AlienFX.Communication.Andromeda.Classes.LightColorControllerClass.<SetVisualization>b__0(B oolean, Byte[])
at System.Linq.Enumerable.Aggregate[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<System.__Canon>, Boolean, System.Func`3<Boolean,System.__Canon,Boolean>)
at AlienLabs.AlienFX.Communication.Andromeda.Classes.LightColorControllerClass.SetVisualization(AlienLa bs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Communication.Core.Classes.AlienFXCapableDeviceBase.SetVisualization(AlienLabs.Ali enFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Communication.Andromeda.Classes.AlienFXCapableDeviceClass.AlienLabs.AlienFX.Commun ication.LightColorController.SetVisualization(AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetVisualization(System.String, AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Controller.LightsZoneController.SetVisualization(System.String, AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Controller.LightsZoneController.createAndSetVisualization(AlienLabs.MasterIOBoard. Communication.LightingTransitionAnimation, AlienLabs.MasterIOBoard.Communication.ResetModifiers, Boolean, System.Collections.Generic.Dictionary`2<System.String,System.Collections.Generic.List`1<Byte[]>>)
at AlienLabs.AlienFX.Controller.LightsZoneController.SetBlackVisualization()
at AlienLabs.AlienFX.Controller.ControllerMainForm.dimController_SetGoDarkStatus(Boolean)
at AlienLabs.AlienFX.Controller.Classes.DimControllerClass.OnTime(System.Object)
at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
at System.Threading.TimerQueue.AppDomainTimerCallback()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-21T06:20:51.000000000Z" />
<EventRecordID>204705</EventRecordID>
<Channel>Application</Channel>
<Computer>Tony-PC</Computer>
<Security />
</System>
<EventData>
<Data>Application: AlienwareAlienFXController.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
at AlienLabs.AlienFX.Communication.Andromeda.COM.BiosSupportAPI.SetLightColor(UInt32, UInt32)
at AlienLabs.AlienFX.Communication.Andromeda.Classes.APIOperationsClass.SendCommand(Byte[])
at AlienLabs.AlienFX.Communication.Andromeda.Classes.ElevatedAPIClass.SendCommand(Byte[])
at AlienLabs.AlienFX.Communication.Andromeda.Classes.LightColorControllerClass.&lt;SetVisualization&gt; b__0(Boolean, Byte[])
at System.Linq.Enumerable.Aggregate[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1&lt;System.__Canon&gt;, Boolean, System.Func`3&lt;Boolean,System.__Canon,Boolean&gtwink.gif
at AlienLabs.AlienFX.Communication.Andromeda.Classes.LightColorControllerClass.SetVisualization(AlienLa bs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Communication.Core.Classes.AlienFXCapableDeviceBase.SetVisualization(AlienLabs.Ali enFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Communication.Andromeda.Classes.AlienFXCapableDeviceClass.AlienLabs.AlienFX.Commun ication.LightColorController.SetVisualization(AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetVisualization(System.String, AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Controller.LightsZoneController.SetVisualization(System.String, AlienLabs.AlienFX.Communication.VisualizationData)
at AlienLabs.AlienFX.Controller.LightsZoneController.createAndSetVisualization(AlienLabs.MasterIOBoard. Communication.LightingTransitionAnimation, AlienLabs.MasterIOBoard.Communication.ResetModifiers, Boolean, System.Collections.Generic.Dictionary`2&lt;System.String,System.Collections.Generic.List`1&lt;Byte[]&gt;&gtwink.gif
at AlienLabs.AlienFX.Controller.LightsZoneController.SetBlackVisualization()
at AlienLabs.AlienFX.Controller.ControllerMainForm.dimController_SetGoDarkStatus(Boolean)
at AlienLabs.AlienFX.Controller.Classes.DimControllerClass.OnTime(System.Object)
at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
at System.Threading.TimerQueue.AppDomainTimerCallback()
</Data>
</EventData>
</Event>

then another one.

Log Name: Application
Source: Application Error
Date: 9/20/2014 11:20:51 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Tony-PC
Description:
Faulting application name: AlienwareAlienFXController.exe, version: 3.5.10.0, time stamp: 0x526e8cc7
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eeb460
Exception code: 0xe0434352
Fault offset: 0x00012f71
Faulting process id: 0x1f70
Faulting application start time: 0x01cfd55d549161b9
Faulting application path: C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 6ec28f31-4157-11e4-8032-d4bed9fcea6d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-21T06:20:51.000000000Z" />
<EventRecordID>204706</EventRecordID>
<Channel>Application</Channel>
<Computer>Tony-PC</Computer>
<Security />
</System>
<EventData>
<Data>AlienwareAlienFXController.exe</Data>
<Data>3.5.10.0</Data>
<Data>526e8cc7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17278</Data>
<Data>53eeb460</Data>
<Data>e0434352</Data>
<Data>00012f71</Data>
<Data>1f70</Data>
<Data>01cfd55d549161b9</Data>
<Data>C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
<Data>6ec28f31-4157-11e4-8032-d4bed9fcea6d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

 

Frogger12

Reputable
Sep 9, 2014
41
0
4,540
3
SO the boys over at alienware support will not help me on this if anyone has a idea please chime in You all are great tech support here thank god someone likes to help people. i will never buy alienware again .
 

Frogger12

Reputable
Sep 9, 2014
41
0
4,540
3
ok figured it out i did not have the light board anymore so the version i had was for both i just removed it and buying a steel series keyboard and mouse its on its way :)
 

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