Hmmm... I did build the one that I've currently got, and the one before that, and the one... Never mind, I'm just tired of building my own and then getting no support.
I currently have been patiently waiting for over almost two months for a fsb chipset fan for my a8n sli deluxe MB, hence the 'lack of support' comment.
I use my primary PC for 24 x 7 support of the GPRS core for one of Australia's larger comms companies, hence it needs to be reliable.
Also the prices here for the individual buyer are quite high... To upgrade my fx 55 to an fx 60, for instance, will set me back about 1750 AUD, and to replace my two 6800 GPU's with two 7900 ultras will set me back about 2300 AUD.
I can get a complete system from Alienware AUS for a bit above 7500, complete with 3 year warranty (one year of which is onsite).
So I guess that the question that I really meant to ask was, does any one out here have any actual experience dealing with Alienware?