I have a AMD 5950X PC using a ASUS ROG Crosshair Hero VIII motherboard. I am using a Corsair H115i CPU AIO cooler and five LL and QL fans along with four Corsair LED strips, four Corsair RGB RAM sticks and a Corsair K95 keybaord. I built this PC a couple of years ago and have had no issues until yesterday.
When I boot up the PC all the devices LEDs light up normally until iCue initializes. When it initializes the PC makes a short chirp and the LEDs flash for second and then the LEDs light up according to how I configured it in iCue.
Now when iCue initializes, the LEDs configures correctly but all the fan LEDS blinks every three seconds. The CPU cooler LEDs and the four RGB LED strips work fine. Here is the weird part, when I try to configure the Commander Pro XT, iCue does NOT recognize any of the fans as connected. I did an autodetect and iCue just hangs. iCue recognizes the keyboard, CPU cooler and RGB RAM LEDS and devices with no issues.
I reinstalled Windows 10 from scratch and the problem persists as soon as I install iCue. I also dida clean uninstall of iCue and installed different older versions and the problem persists in the same manner. I thought the Commander Pro XT was at fault so I replaced the unit and the problem still persists. I checked the USB port where the Commander Pro is connected to on the motherboard and it works fine. Windows does not detect any USB issues in Device Manager.
When I boot Windows, the LEDs again work fine until iCue initialzes and when I shut down Windows the LEDs again will work fine during the shut down process. One thing I noted is that iCue thinks there are six fans connected to the Commander but there are only five...I am now at a complete loss.
When I boot up the PC all the devices LEDs light up normally until iCue initializes. When it initializes the PC makes a short chirp and the LEDs flash for second and then the LEDs light up according to how I configured it in iCue.
Now when iCue initializes, the LEDs configures correctly but all the fan LEDS blinks every three seconds. The CPU cooler LEDs and the four RGB LED strips work fine. Here is the weird part, when I try to configure the Commander Pro XT, iCue does NOT recognize any of the fans as connected. I did an autodetect and iCue just hangs. iCue recognizes the keyboard, CPU cooler and RGB RAM LEDS and devices with no issues.
I reinstalled Windows 10 from scratch and the problem persists as soon as I install iCue. I also dida clean uninstall of iCue and installed different older versions and the problem persists in the same manner. I thought the Commander Pro XT was at fault so I replaced the unit and the problem still persists. I checked the USB port where the Commander Pro is connected to on the motherboard and it works fine. Windows does not detect any USB issues in Device Manager.
When I boot Windows, the LEDs again work fine until iCue initialzes and when I shut down Windows the LEDs again will work fine during the shut down process. One thing I noted is that iCue thinks there are six fans connected to the Commander but there are only five...I am now at a complete loss.