Question All Games Crashing on New High-End PC

Jan 23, 2020
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i7 9700K stock boost

Corsair H100i AIO

rtx 2070 super

16GB (2x8GB) DDR4 3200 Mhz RAM

850 Watt PSU (Corsair)

Rog Strix Z390-F Motherboard

m2 ssd

I've just built this machine one week ago, and I have been trouble shooting ever since.

I've done a memory test, ssd test, tried a different gpu (a GTX 1060 6GB, though this tends to run at 75 degrees Celsius at all times and this card is also leading to whole PC crashes, rather than just game crashes). I've used a driver installer to update all drivers, though this didn't help. I've also deleted the wireless network driver that I had installed, as I heard it was a cause for crashing for others. Also, it seems the rtx 2070 super has graphical artifacting, but always in the same place and it's more like a line across the screen so unless it's a psu issue, I'm going to get the card swapped for a new one. The problem still persists with the 1060 6GB (my old gpu) which is currently in my machine, which leads me to believe there is another issue somewhere. I have a 650 watt EVGA psu so if I have no working fixes, I can try that but I'd rather leave that until there are no other options to try.

I originally thought it was happening in just one game, though every other game except for CSGO (though this could just be because I haven't played it long enough to crash) has crashed without any error message to the desktop (This includes two ubisoft games, Rust, and Squad if that makes any difference). I've verified the integrity of all my games.

I've monitored the temps with both HWMonitor and RivaTuner Statistics Server and had no issues with any of the new parts (inc. rtx 2070 super).

Any help is highly appreciated. Thanks.
 
Jan 23, 2020
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What did you use?

Can you elaborate on the 'crashes'? Does it lock up? Does the system restart?

Is the OS a clean install? Or did you migrate the drive from a prior system?

Are you overclocked?
I used driver booster 7, rather than drivereasy because driver easy wanted me to upgrade to premium to move away from sub 100kbps download speeds.

As for the crashes, my games will close to desktop without any error messages, after a brief freeze with cut sound. After moving back to my 1060 6gb I've noticed full system freeze ups on games like Rust. I can see task manager and it says the game isn't responding in this case, then the system freezes up and I can't click anything, though I can move my mouse. I use ctrl + alt + del and sign out or restart when this occurs. This isn't just in one or two games though, I crash without error message on every game.

No, I'm not overclocked. I'm running the stock clock of 3.6GHz, with I think Turbo on by default so I hit 4800MHz max in game. The OS is clean yes, new windows key as well. I've also updated my bios to the current version when I set the PC up, as well as sorting out my RAM to a frequency of 3200MHz. I did connect a slow HDD (seemingly damaged during the move) which had all of my games on, as well as software I used but no windows files. I've disconnected the HDD while I am troubleshooting. The crashes are occurring on game that were transferred over (2 games), as well as games that I installed straight onto the m2 from steam.
 

Barty1884

Titan
Moderator
I used driver booster 7, rather than drivereasy because driver easy wanted me to upgrade to premium to move away from sub 100kbps download speeds.
Any form of driver "installer", other than from your motherboard or GPU manufacturers website can introduce all sorts of problems.

They're entirely unnecessary at best, and full of spam/bloat/viruses at worst.

I'd suggest starting over with a clean Windows 10 installation. And downloading your drivers ONLY from:
https://www.asus.com/ca-en/Motherboards/ROG-STRIX-Z390-F-GAMING/HelpDesk_Download/
and
https://www.nvidia.com/Download/index.aspx
 
Jan 23, 2020
29
1
35
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Any form of driver "installer", other than from your motherboard or GPU manufacturers website can introduce all sorts of problems.

They're entirely unnecessary at best, and full of spam/bloat/viruses at worst.

I'd suggest starting over with a clean Windows 10 installation. And downloading your drivers ONLY from:
https://www.asus.com/ca-en/Motherboards/ROG-STRIX-Z390-F-GAMING/HelpDesk_Download/
and
https://www.nvidia.com/Download/index.aspx
It's worth noting that I had the issues before using this driver service. That's why I opted to use it in the first place, after reading an article that said it could fix my issues. I've also downloaded from the mobo website as well. It was the first thing I did; get the WLAN driver and sound. If you think a clean reboot could help though...
 
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