- Feb 15, 2020
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I'm new to this site so I'm not sure if this is the correct place to post this.
So I recently purchased a $650 Cyber Power PC from Best Buy about 3 weeks ago. I've been running League of Legends, CS:GO, Split or Steal, Minecraft, and Fortnite, and for the past 3 weeks everything has been running just fine, great even. However, last night I went to play a game of Fortnite, and halfway through the match, Fortnite crashed. When I tried to start it up again, it crashed halfway through the main loading screen. So I went to play another game, Split or Steal, and halfway through its loading screen, it crashed. I went to play CS:GO, League of Legends, and Minecraft... and they all crashed. What happens is I either get the games default crash message or a blue screen with HDMI no signal, and have to manually shut the computer off. One time, after the HDMI no signal, the screen went black and then I got a windows crash report or something saying it was taking crash data, it said something about a video error and said if I was going to call a certain number to give them a certain set of information, but before I could write anything down, my computer restarted. I've tried launching every game trying to get all that information and write it down, but now the games are just crashing, and not giving me that blue screen. I've ran a full scan, and offline scan with windows defender, but it said there are no viruses found. The only thing that has been different that I have noticed is when my PC first starts up, on the home page, there is blue Microsoft window that pops up, it has Windows Powershell in the title, but again it closes before I can write any info down. I've tried turning Powershell off. I've tried turning it back on. I'm not computer savy so I really have no idea what to do. Like I said, its a brand new computer, 3 weeks since I bought it. Its exceeded my expectations until now. Any info on what might be the problem, and what I can do it fix it would be appreciated. If you need any more information, I'd be happy to give it to you.
Thanks,
Spencer
So I recently purchased a $650 Cyber Power PC from Best Buy about 3 weeks ago. I've been running League of Legends, CS:GO, Split or Steal, Minecraft, and Fortnite, and for the past 3 weeks everything has been running just fine, great even. However, last night I went to play a game of Fortnite, and halfway through the match, Fortnite crashed. When I tried to start it up again, it crashed halfway through the main loading screen. So I went to play another game, Split or Steal, and halfway through its loading screen, it crashed. I went to play CS:GO, League of Legends, and Minecraft... and they all crashed. What happens is I either get the games default crash message or a blue screen with HDMI no signal, and have to manually shut the computer off. One time, after the HDMI no signal, the screen went black and then I got a windows crash report or something saying it was taking crash data, it said something about a video error and said if I was going to call a certain number to give them a certain set of information, but before I could write anything down, my computer restarted. I've tried launching every game trying to get all that information and write it down, but now the games are just crashing, and not giving me that blue screen. I've ran a full scan, and offline scan with windows defender, but it said there are no viruses found. The only thing that has been different that I have noticed is when my PC first starts up, on the home page, there is blue Microsoft window that pops up, it has Windows Powershell in the title, but again it closes before I can write any info down. I've tried turning Powershell off. I've tried turning it back on. I'm not computer savy so I really have no idea what to do. Like I said, its a brand new computer, 3 weeks since I bought it. Its exceeded my expectations until now. Any info on what might be the problem, and what I can do it fix it would be appreciated. If you need any more information, I'd be happy to give it to you.
Thanks,
Spencer
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