Hi
Hoping for some advice.
Games have started crashing to desktop at random gameplay intervals, no apparent pattern or cause. Nothing new installed. But they all have same exception code. I can't replicate it. I can play a game fine for hours one day, then the next it will crash after a while. I have so far checked:
Windows updates latest including optional
Latest graphics driver
Updated to latest BIOS
Ran SFC /scannow
dism /online /cleanup-image /restorehealth
Ran memtest no errors
Ran scan on sdd
Updated chipset drivers from manufacturer
Enabled game mode
Disabled HAGS setting windows 10
Games are all latest version from PC game pass, Battle net or Steam.
Temperatures seem normal 50c for cpu, 60/70 for gpu - under load
Really appreciate any pointers on what to troubleshoot next as I'm a bit stuck.
System:
Windows 10
I7-10700k
Gigabyte Z490 Gaming X (Socket LGA 1200) DDR4 ATX Motherboard
Corsair Vengeance LPX 32GB (2x16GB) DDR4 PC4-25600C16 3200MHz Dual Channel Ki
Gigabyte GeForce RTX 2060 SUPER Gaming OC 3X 8192MB GDDR6
Samsung 970 EVO Plus 1TB M.2 2280 PCI-e 3.0 x4 NVMe Solid State Drive
Corsair RM Series RM850 850W 80 Plus Gold
Here's some examples of what Event Viewer says across 3 different games, same type of error:
Faulting application name: DiabloImmortal.exe, version: 0.0.0.0, time stamp: 0x6288ff3b
Faulting module name: ntdll.dll, version: 10.0.19041.1741, time stamp: 0x77755782
Exception code: 0xc0000374
Fault offset: 0x00000000000ff249
Faulting process ID: 0x1cd8
Faulting application start time: 0x01d8840adafc4a46
Faulting application path: C:\Program Files (x86)\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 0a5a4aec-e3aa-4525-b444-1ab7fd8a5095
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: NMS.exe, version: 22580.0.0.0, time stamp: 0x6294d2f4
Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec
Exception code: 0xc0000005
Fault offset: 0x0000000000051c6e
Faulting process ID: 0x31ec
Faulting application start time: 0x01d875f572b0b234
Faulting application path: C:\Program Files\WindowsApps\HelloGames.NoMansSky_3.91.22580.0_x64__bs190hzg1sesy\Binaries\NMS.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 0d445af7-b1fc-40ea-b87d-53266bc1d971
Faulting package full name: HelloGames.NoMansSky_3.91.22580.0_x64__bs190hzg1sesy
Faulting package-relative application ID: NoMansSky
Faulting application name: ForzaHorizon5.exe, version: 1.405.2.0, time stamp: 0x6178b41e
Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec
Exception code: 0xc0000374
Fault offset: 0x00000000000ff249
Faulting process ID: 0x9a8
Faulting application start time: 0x01d86b032e3610c5
Faulting application path: C:\Games\Forza Horizon 5\ForzaHorizon5.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 1146521c-3ad2-45c3-9ade-8ee6ffa53dc3
Faulting package full name:
Faulting package-relative application ID:
Hoping for some advice.
Games have started crashing to desktop at random gameplay intervals, no apparent pattern or cause. Nothing new installed. But they all have same exception code. I can't replicate it. I can play a game fine for hours one day, then the next it will crash after a while. I have so far checked:
Windows updates latest including optional
Latest graphics driver
Updated to latest BIOS
Ran SFC /scannow
dism /online /cleanup-image /restorehealth
Ran memtest no errors
Ran scan on sdd
Updated chipset drivers from manufacturer
Enabled game mode
Disabled HAGS setting windows 10
Games are all latest version from PC game pass, Battle net or Steam.
Temperatures seem normal 50c for cpu, 60/70 for gpu - under load
Really appreciate any pointers on what to troubleshoot next as I'm a bit stuck.
System:
Windows 10
I7-10700k
Gigabyte Z490 Gaming X (Socket LGA 1200) DDR4 ATX Motherboard
Corsair Vengeance LPX 32GB (2x16GB) DDR4 PC4-25600C16 3200MHz Dual Channel Ki
Gigabyte GeForce RTX 2060 SUPER Gaming OC 3X 8192MB GDDR6
Samsung 970 EVO Plus 1TB M.2 2280 PCI-e 3.0 x4 NVMe Solid State Drive
Corsair RM Series RM850 850W 80 Plus Gold
Here's some examples of what Event Viewer says across 3 different games, same type of error:
Faulting application name: DiabloImmortal.exe, version: 0.0.0.0, time stamp: 0x6288ff3b
Faulting module name: ntdll.dll, version: 10.0.19041.1741, time stamp: 0x77755782
Exception code: 0xc0000374
Fault offset: 0x00000000000ff249
Faulting process ID: 0x1cd8
Faulting application start time: 0x01d8840adafc4a46
Faulting application path: C:\Program Files (x86)\Diablo Immortal\Engine\Binaries\Win64\DiabloImmortal.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 0a5a4aec-e3aa-4525-b444-1ab7fd8a5095
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: NMS.exe, version: 22580.0.0.0, time stamp: 0x6294d2f4
Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec
Exception code: 0xc0000005
Fault offset: 0x0000000000051c6e
Faulting process ID: 0x31ec
Faulting application start time: 0x01d875f572b0b234
Faulting application path: C:\Program Files\WindowsApps\HelloGames.NoMansSky_3.91.22580.0_x64__bs190hzg1sesy\Binaries\NMS.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 0d445af7-b1fc-40ea-b87d-53266bc1d971
Faulting package full name: HelloGames.NoMansSky_3.91.22580.0_x64__bs190hzg1sesy
Faulting package-relative application ID: NoMansSky
Faulting application name: ForzaHorizon5.exe, version: 1.405.2.0, time stamp: 0x6178b41e
Faulting module name: ntdll.dll, version: 10.0.19041.1682, time stamp: 0x7b5414ec
Exception code: 0xc0000374
Fault offset: 0x00000000000ff249
Faulting process ID: 0x9a8
Faulting application start time: 0x01d86b032e3610c5
Faulting application path: C:\Games\Forza Horizon 5\ForzaHorizon5.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 1146521c-3ad2-45c3-9ade-8ee6ffa53dc3
Faulting package full name:
Faulting package-relative application ID: