All monitors go black randomly.

[ZxGunneRz]

All monitors randomly go black whilst I was gaming but I could still talk to my friend on skype, I had to reboot my PC to get display again. I checked event viewer and found these two errors.

https://gyazo.com/f941c02c42a3ec928e44c2ef272fa4bd

https://gyazo.com/c1837ee78b4d8dd1bf42c204d637ce9c

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics driver. (AMD or Nvidia)
- Next is to open Programs and Features then uninstall anything related to the GPU.
- Once done, download and install the latest driver.
Nvidia: http://www.nvidia.com/Download/index.aspx
AMD: http://support.amd.com/en-us/download
- Reboot the PC once the driver has been installed then test it again.

Hopefully this will help.

 

[ZxGunneRz]

Hi,

Please do try these troubleshooting steps that may help.
- Do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics driver. (AMD or Nvidia)
- Next is to open Programs and Features then uninstall anything related to the GPU.
- Once done, download and install the latest driver.
Nvidia: http://www.nvidia.com/Download/index.aspx
AMD: http://support.amd.com/en-us/download
- Reboot the PC once the driver has been installed then test it again.

Hopefully this will help.

I've done as you've said to do and no crashes in a week. Thank you for the help.