Two things:
1) Ask your device's manufacturer or google for help
2) Try again at http://www.tomshardware.com/forum/forum-50.html , since this is the Windows 8 section and your question won't get the best responses in this section.
Two things:
1) Ask your device's manufacturer or google for help
2) Try again at http://www.tomshardware.com/forum/forum-50.html , since this is the Windows 8 section and your question won't get the best responses in this section.