All USB connection disconnect and reconnect frequently

acamp

Commendable
Feb 4, 2017
8
0
1,520
Never recall having this problem until i got my new mobo(http://www.gigabyte.us/Motherboard/GA-X99-Ultra-Gaming-rev-10#ov).
New mobo has mostly USB 3.0 (One 2.0)

What happens
-All USB connections disconnect/connect
-(mouse, keyboard, headphones...)

This issue happens while
-In games(any)
-Using premiere pro
-Have not had this happen browsing internet

Cause (as far as i can tell)
-Xbox one controller adapter (from Microsoft)
-(360 dongle works fine)

Things i have tried
-reset my bios to the factory settings..(only thing i have changed was PCI Express to Gen2 b/c i have an older GPU that was having problems when connected to my receiver/tv with sound.)
-Disabled 'USB selective suspend setting in power options.
-Deselected 'Allow the computer to turn off this device to save power within HID in Device Manager

As soon as i unplug this i have no issues, although i have noticed it while using my external harddrive while in lightroom too.

Any ideas, throw em out here in the comments. I have done some research online and have tried many things. cant figure it out. I will update this if i try anything new + results.

Thanks Everyone.

I have heard about the bluetooth/wireless interference with USB 3.0... i think thats whats going on here. Does anyone know how to fix this b/c i can not even play games with my xbone controller with out this happening and i have to unplug the dongle when not in use.
 


hmm, well i guess i will have to rebuild my PC and see if that works out.
Thank you for the input and quick reply my friend. hopefully i can get that done in the next day or two.
 


I don't have a test bench unfortunately... is there another way of 'safely' doing that outside of the case?
 
I did bench it and with the Xbox one adapter the issue was still there. but i did find this solution on a different thread that i will post here.

https://rog.asus.com/forum/showthread.php?53628-Random-mouse-keyboard-disconnect

"Anyway - i proceeded to disable xHCl and now everything works like a charm. Just played 6 games of LoL without issues, whereas previous i would've had ~2 keyboard and/or mouse disconnects/reconnects per game. I deem it working now!"

Why is this a problem with only x99 chipsets/boards.