- Sep 9, 2018
- 17
- 0
- 10
Last Friday, when I started up my pc, none of my usb ports were working correctly. My keyboard and mouse still lighted up (they're rgb), but my pc didn't respond to any inputs of them (because they're usb connected) so I can't even log in.
I've looked all over the internet to search for a solution, and while there were people with similar problems, none of them had the exact same problem as me. I tried to use the most popular solutions to their problems (most of those problems were fixed by shorting out the bios or taking out the cmos battery) but neither worked for me. I did manage to reset the bios, but it still didn't recognize the keyboard and mouse.
Something that's also weird is that when I shut my pc down by holding down the power button, my keyboard and mouse are still giving off light, and the pc even still charges my phone.
Something even weirder is that when I press the power button, the screen goes black, but my pc is still on (my graphics card still gives off light, and so do my keyboard and mouse), but if I then hold down the power button, it does completely shut down (keyboard, mouse and charger included).
I've already tried my keyboard and mouse on a different pc (and they worked fine), and tried a different mouse and keyboard on my pc (which also didn't work). I really hope someone here can help me. I've had my pc for about 7 months now and this is the first something like this has happened.
I don't know why it happened, but my pc had been acting up a little the night before (I was playing the battlefield 5 beta, and when I wanted to eventually play something else and tried to open battle.net, it wouldn't let me open it, so I decided to shut down the pc. My pc has two 'off' buttons, one restart button and an actual on/off button. When I wanted to stop playing, I accidentally hit the restart button, it didn't do anything, and I became impatient, so I held down my actual power button, I think this may have caused the problem).
relevant specs
windows 10
graphics card: GTX 1080 Ti 11g
processor: intel i7 8700k
mobo: MSI z370
8gb of ram
Modecom MAG D1 DRAKKAR Full-Tower
I've looked all over the internet to search for a solution, and while there were people with similar problems, none of them had the exact same problem as me. I tried to use the most popular solutions to their problems (most of those problems were fixed by shorting out the bios or taking out the cmos battery) but neither worked for me. I did manage to reset the bios, but it still didn't recognize the keyboard and mouse.
Something that's also weird is that when I shut my pc down by holding down the power button, my keyboard and mouse are still giving off light, and the pc even still charges my phone.
Something even weirder is that when I press the power button, the screen goes black, but my pc is still on (my graphics card still gives off light, and so do my keyboard and mouse), but if I then hold down the power button, it does completely shut down (keyboard, mouse and charger included).
I've already tried my keyboard and mouse on a different pc (and they worked fine), and tried a different mouse and keyboard on my pc (which also didn't work). I really hope someone here can help me. I've had my pc for about 7 months now and this is the first something like this has happened.
I don't know why it happened, but my pc had been acting up a little the night before (I was playing the battlefield 5 beta, and when I wanted to eventually play something else and tried to open battle.net, it wouldn't let me open it, so I decided to shut down the pc. My pc has two 'off' buttons, one restart button and an actual on/off button. When I wanted to stop playing, I accidentally hit the restart button, it didn't do anything, and I became impatient, so I held down my actual power button, I think this may have caused the problem).
relevant specs
windows 10
graphics card: GTX 1080 Ti 11g
processor: intel i7 8700k
mobo: MSI z370
8gb of ram
Modecom MAG D1 DRAKKAR Full-Tower
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