[SOLVED] All was fine, until today

Aug 2, 2020
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So everything was working fine, I could play my games yesterday, I could watch youtube fine and all that. Today when I woke up, I see that there is some green lines on every youtube video I go to....and I heard that this is called screen tearing. I never messed with my gpu settings or anything but it just came randomly. Another thing is that I have been posponing amd driver updates for a time now, and also when I clicked on check for updates, it said that my files were corrupt and it couldn't find new updates...someone please help I'm in grave danger
 

Darkbreeze

Retired Mod
Green lines is NOT called "screen tearing"

THIS, is screen tearing.

https://www.gamersnexus.net/dictionary/7-game-graphics-settings/39-screen-tearing

You need to take a deep breath, and then do all of the following.

If there are any steps listed here that you have not already done, it would be advisable to do so if for no other reason than to be able to say you've already done it and eliminate that possibility.



First,

Make sure your motherboard has the MOST recent BIOS version installed. If it does not, then update. This solves a high number of issues even in cases where the release that is newer than yours makes no mention of improving graphics card or other hardware compatibility. They do not list every change they have made when they post a new BIOS release.


Second,

Go to the product page for your motherboard on the manufacturer website. Download and install the latest driver versions for the chipset, storage controllers, audio and network adapters. Do not skip installing a newer driver just because you think it is not relevant to the problem you are having. The drivers for one device can often affect ALL other devices and a questionable driver release can cause instability in the OS itself. They don't release new drivers just for fun. If there is a new driver release for a component, there is a good reason for it. The same goes for BIOS updates. When it comes to the chipset drivers, if your motherboard manufacturer lists a chipset driver that is newer than what the chipset developer (Intel or AMD, for our purposes) lists, then use that one. If Intel (Or AMD) shows a chipset driver version that is newer than what is available from the motherboard product page, then use that one. Always use the newest chipset driver that you can get and always use ONLY the chipset drivers available from either the motherboard manufacturer, AMD or Intel.


IF you have other hardware installed or attached to the system that are not a part of the systems covered by the motherboard drivers, then go to the support page for THAT component and check to see if there are newer drivers available for that as well. If there are, install them.


Third,

Make sure your memory is running at the correct advertised speed in the BIOS. This may require that you set the memory to run at the XMP profile settings. Also, make sure you have the memory installed in the correct slots and that they are running in dual channel which you can check by installing CPU-Z and checking the Memory and SPD tabs. For all modern motherboards that are dual channel memory architectures, from the last ten years at least, if you have two sticks installed they should be in the A2 (Called DDR4_1 on some boards) or B2 (Called DDR4_2 on some boards) which are ALWAYS the SECOND and FOURTH slots over from the CPU socket, counting TOWARDS the edge of the motherboard EXCEPT on boards that only have two memory slots total. In that case, if you have two modules it's not rocket science, but if you have only one, then install it in the A1 or DDR4_1 slot.



Fourth,

A clean install of the graphics card drivers. Regardless of whether you "already installed the newest drivers" for your graphics card or not, it is OFTEN a good idea to do a CLEAN install of the graphics card drivers. Just installing over the old drivers OR trying to use what Nvidia and AMD consider a clean install is not good enough and does not usually give the same result as using the Display Driver Uninstaller utility. This has a very high success rate and is always worth a shot.


If you have had both Nvidia and AMD cards installed at any point on that operating system then you will want to run the DDU twice. Once for the old card drivers (ie, Nvidia or AMD) and again for the currently installed graphics card drivers (ie, AMD or Nvidia). So if you had an Nvidia card at some point in the past, run it first for Nvidia and then after that is complete, run it again for AMD if you currently have an AMD card installed.



And last, but not least, if you have never done a CLEAN install of Windows, or have upgraded from an older version to Windows 10, or have been through several spring or fall major Windows updates, it might be a very good idea to consider doing a clean install of Windows if none of these other solutions has helped. IF you are using a Windows installation from a previous system and you didn't do a clean install of Windows after building the new system, then it's 99.99% likely that you NEED to do a CLEAN install before trying any other solutions.


How to do a CLEAN installation of Windows 10, the RIGHT way
 
Reactions: TempoMan

Darkbreeze

Retired Mod
Green lines is NOT called "screen tearing"

THIS, is screen tearing.

https://www.gamersnexus.net/dictionary/7-game-graphics-settings/39-screen-tearing

You need to take a deep breath, and then do all of the following.

If there are any steps listed here that you have not already done, it would be advisable to do so if for no other reason than to be able to say you've already done it and eliminate that possibility.



First,

Make sure your motherboard has the MOST recent BIOS version installed. If it does not, then update. This solves a high number of issues even in cases where the release that is newer than yours makes no mention of improving graphics card or other hardware compatibility. They do not list every change they have made when they post a new BIOS release.


Second,

Go to the product page for your motherboard on the manufacturer website. Download and install the latest driver versions for the chipset, storage controllers, audio and network adapters. Do not skip installing a newer driver just because you think it is not relevant to the problem you are having. The drivers for one device can often affect ALL other devices and a questionable driver release can cause instability in the OS itself. They don't release new drivers just for fun. If there is a new driver release for a component, there is a good reason for it. The same goes for BIOS updates. When it comes to the chipset drivers, if your motherboard manufacturer lists a chipset driver that is newer than what the chipset developer (Intel or AMD, for our purposes) lists, then use that one. If Intel (Or AMD) shows a chipset driver version that is newer than what is available from the motherboard product page, then use that one. Always use the newest chipset driver that you can get and always use ONLY the chipset drivers available from either the motherboard manufacturer, AMD or Intel.


IF you have other hardware installed or attached to the system that are not a part of the systems covered by the motherboard drivers, then go to the support page for THAT component and check to see if there are newer drivers available for that as well. If there are, install them.


Third,

Make sure your memory is running at the correct advertised speed in the BIOS. This may require that you set the memory to run at the XMP profile settings. Also, make sure you have the memory installed in the correct slots and that they are running in dual channel which you can check by installing CPU-Z and checking the Memory and SPD tabs. For all modern motherboards that are dual channel memory architectures, from the last ten years at least, if you have two sticks installed they should be in the A2 (Called DDR4_1 on some boards) or B2 (Called DDR4_2 on some boards) which are ALWAYS the SECOND and FOURTH slots over from the CPU socket, counting TOWARDS the edge of the motherboard EXCEPT on boards that only have two memory slots total. In that case, if you have two modules it's not rocket science, but if you have only one, then install it in the A1 or DDR4_1 slot.



Fourth,

A clean install of the graphics card drivers. Regardless of whether you "already installed the newest drivers" for your graphics card or not, it is OFTEN a good idea to do a CLEAN install of the graphics card drivers. Just installing over the old drivers OR trying to use what Nvidia and AMD consider a clean install is not good enough and does not usually give the same result as using the Display Driver Uninstaller utility. This has a very high success rate and is always worth a shot.


If you have had both Nvidia and AMD cards installed at any point on that operating system then you will want to run the DDU twice. Once for the old card drivers (ie, Nvidia or AMD) and again for the currently installed graphics card drivers (ie, AMD or Nvidia). So if you had an Nvidia card at some point in the past, run it first for Nvidia and then after that is complete, run it again for AMD if you currently have an AMD card installed.



And last, but not least, if you have never done a CLEAN install of Windows, or have upgraded from an older version to Windows 10, or have been through several spring or fall major Windows updates, it might be a very good idea to consider doing a clean install of Windows if none of these other solutions has helped. IF you are using a Windows installation from a previous system and you didn't do a clean install of Windows after building the new system, then it's 99.99% likely that you NEED to do a CLEAN install before trying any other solutions.


How to do a CLEAN installation of Windows 10, the RIGHT way
 
Reactions: TempoMan
Aug 2, 2020
30
0
30
0
welp, bad news for you my motherboard has no brand and is generic (i even used cpu z) but I couldn't find any website which had the bios. SO rip me, I will reinstall the gpu drivers and let you know if it fixes it
 
Aug 2, 2020
30
0
30
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it is a prebuilt system, and the name is Hp dx 7400 microtower, the motherboard is called 'msi- oab8' but anyways this is what I get when I click on look for updates on my amd crimson edition software
 

Darkbreeze

Retired Mod
Are you running Windows XP?

Are you running all of the original hardware, or have you done upgrades? If you have done upgrades, WHAT, EXACTLY, have you upgraded, and when, as in, how long ago. If you replaced a storage drive, what did you replace it with and how long ago. We need to determine how old everything is.

Also, given the VERY old nature of this system and the probability that you have never ever replaced the motherboard CMOS battery which is a CR 2032, it would be a VERY good idea to start there. You can get those at most hardware stores and computer hardware shops, but in Bangladesh, you will probably know better than me where to find these at. That is where I would start unless you know you have replace it within the last year or two. Even if you have, it would be a good idea to remove it and test it with a volt meter to make sure it has at least 3v. If not, replace it.

What is the model of your graphics card or are you using the integrated graphics? Chances are good that this is either a failing graphics adapter, power supply or motherboard, if the battery is good.
 
So everything was working fine, I could play my games yesterday, I could watch youtube fine and all that. Today when I woke up, I see that there is some green lines on every youtube video I go to....and I heard that this is called screen tearing. I never messed with my gpu settings or anything but it just came randomly. Another thing is that I have been posponing amd driver updates for a time now, and also when I clicked on check for updates, it said that my files were corrupt and it couldn't find new updates...someone please help I'm in grave danger
Please list your PC or laptop specs as there may be a different cause and fix for each. With a laptop it may be a defective or loose ribbon cable.
With your PC it may be the GPU driver so try and update.
Can you supply a picture of the problem?
 
Aug 2, 2020
30
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TO ANSWER EVERYONE'S QUESTION....I HAVE FIXED MY PROBLEM. THE FILES OF THE GPU JUST GOT CORRUPTED ALL I HAD TO DO WAS GO INTO SAFE MODE> DEVICE MANAGER> THEN I DELETED MY DISPLAY ADAPTER SOMETHING AND THEN RESTARTED MY COMPUTER> THEN JUST DID A COMPLETE REINSTALL OF AMD DRIVERS FROM THEIR WEBSITE...MY PROBLEM WAS SIMPLE AND HAS BEEN FIXED BUT EVEN IF SOMEONE ELSE IS FACING A SIMILAR PROBLEM LIKE THIS, I HAVE MARKED 'DARKBREEZE'S' ANSWER AS BEST SOLUTION...I RECOMMEND YOU ALL TO CHECK IT. until then, adios...everything is fine for now. :D
 

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