I have a Surface 3 Pro device. It doesnt want to shut down....keeps restarting. I found out about the problem when it kept running the battery down when it was suppose to be shut off. Come to find out when I was thinking it would shut down, it would restart after about 30 seconds without me knowing. I believe it doesnt do this when it has a completely new install which takes me back to I believe 2016 or 2017 Windows 10, so I believe it is getting a bad install from something. I was wondering if there is a Update package that takes in all updates and reinstalls them after I do a complete update from Windows Update. Just wanting to see if a file may of got corrupted and then repaired if I would do that. Thanks for the help guys