Always 1 notification - Teams Windows 11

slipd83

Reputable
Jul 29, 2020
34
0
4,530
Hi guys,

Any idea on how to clear the '1' notification from my Teams app? I don't appear to have any new notifications and when I sign out of Teams, the notification disappears.

notif.png


It's my personal Teams account and I don't think I've even actually used it to be honest.

Screenshot-2023-05-08-182321.png


Nothing in my Feed? I've tried all the usual; uninstalling/reinstalling etc., clearing caches but nothing seems to shift it.

Screenshot-2023-05-08-211715.png


I'm using the main, web-based installer. The MS Store version won't allow me to install - probably because I'm not using a Work or School account? - It's a personal account and I have MS 365 Family if that makes a difference.

Any ideas?
 

slipd83

Reputable
Jul 29, 2020
34
0
4,530
This:

1. Go to Windows Settings > Personalisation > Taskbar. Under Taskbar items, set Chat to On.

2. Click the Chat icon on the Taskbar.

3. If the ... (What's new and more) button at the top right of the Chat window is showing a red (or some other colour) dot, then this is the issue. Click the ... button and select What's new from the popup menu. The badge number on the Teams icon should now have disappeared.

From another forum ;)