Am I being throttled???

[40ozForge]

I have Charter clable/internet and in the past few months ive noticed that my internet speed has been nowhere near what it used to be. Now I have problems loading youtube videos even 🙁. I heard rumors about internet providers making your internet slower so you purchuse the next package up. Last month I restarted my computer and re-downloaded ALL my steam/origin games so I did use a lot of bandwidth. I am seriously pist off right now and I want a solution to my problem because this is unbearable. This has just gotten to a point where I am about to change to a new provider but that would be a huge hassle. I really need some help on this. thanks

 

[i7Baby]

See your internet plan to see what you paid for in download speed.

Then use Speedtest to see what you're getting. If they are not nearly the same then contact your ISP and provide the results with a view to getting help from them.

 

[SBMfromLA]

The only way is to run a test to see if it's happening. Click on this link and post the results.

http://broadband.mpi-sws.org/transparency/glasnost.php

 

[Karadjgne]

Pull the plug on the modem, count to 30,then plug it back in. Sometimes these cable companies do updates to modem/is etc and it'll slow you down drastically until the modem is hard reset.

Also, unplug every cable from the wall to TV etc, 1 at a time, and speed test after every one. I had a bad rf connection on my sons TV and it created a feed back loop through the ground creating so much interference in line that it cut my speeds over 50%, and what was left was only intermittently stable so I got repeated drops in service.

You could also have them come out and check service lines to the box on your house. That's usually free, and will tell you where you stand, if it's them, or you

 

[Puff3r]

One possibility is that you have hit your bandwidth cap for the billing cycle and are being throttled by the ISP. You would need to contact them to see if:
1. Your bandwidth is capped
2. What your monthly limit is
3. When the period recycles

 

[Karadjgne]

Bandwidth cap on Comcast monthly is 100Gb, and I've hit it 1x time. (watching entire seasons of Breaking Bad on Netflix lol)

 

[johnbl]

start cmd.exe as an admin, then run
netstat.exe /b
this will show all of the winsock connections and the connection states.
with the binary .exe name that is making them. Sometimes you can have a program that is making too many connections (or stupid connections to a loopback driver) and the windows TCP/IP will throttle your connections on the assumption that you have a BOT or other malware installed.
netstat.exe /a
is also useful. the /b option will tell you the name of the binary that is makeing the calls. You can then use task manager to kill the process, wait until the TCPIP timeout (3 mins??? or was it 300 seconds, i don't remember)period is over then run a new speed test to see if your system starts running fast again.