AMD A10-8700 with Radeon R6 + Radeon R7 M360 dual graphics driver crash

[Rangan Das]

I have a HP Pavilion Notebook with AMD A10-8700P with an integrated R6 GPU and a second "Linked" adapter - an R7 M360 in a dual graphics configuration. At present, I am using the driver that comes with AMD CCC 15.11.1 Beta and I previously used CCC 15.7 too. OS is Windows 10 Build 10586, and got 16GB DDR3L RAM (8GB x2).

I occasionally get screen flickers followed by a message saying that the display driver has crashed and recovered. It happens mostly after logins. Also, I get blue screens, minor display corruptions and more. My CPU/GPU temps never went above 75 degrees C. So, I am pretty sure that the silicon is in a healthy state. It is a new device. The issue is with the drivers, I assume. Mostly, the device stays in the 35 - 55 degrees range. Games like BF4 (Mantle), Splinter Cell Blacklist (DX11) and even Dead Space trilogy runs fine.

Now, even after I install the drivers from AMD, Windows 10 installs OEM specific drivers (driver version shows up with an HP suffix in AMD CCC, an the version number is lower) that shows up the Radeon R6 GPU and another R8 M365DX GPU in Device Manager. Now, the latter is the dual graphics branding. I do not recall if the drivers from Windows (Provider is AMD, according to Device Manager) produced any similar problems.

Now, the question is, which drivers should I use? The one from Windows Update, or the one that I can download from AMD? Which one will provide better performance?

 

[Phillip Corcoran]

You should be using the Windows 10 video drivers from HP's website, specific to your particular laptop model, or if HP don't have them for Windows 10, use the drivers delivered through Windows Update.

 

[Rangan Das]

You should be using the Windows 10 video drivers from HP's website, specific to your particular laptop model, or if HP don't have them for Windows 10, use the drivers delivered through Windows Update.

Now that CCC is retired and Radeon Settings is released, I am being forced to use the non-OEM drivers. Radeon settings crashes a lot with the drivers from Windows Updates. However, with the non-OEM drivers, Windows crashes a lot. I do not know if it is an issue with the new build of Windows 10 (10586).