I updated my AMD graphic card's driver, and when it got to the step of the driver itself, I got a black screen.
After about 10 minutes, I reboot the computer manually, and then i still got a black screen after the Windows logo.
I was on the phone with MS support for a long time seeing if they could find a solution, and they couldn't.
I use a 64 bit version of Windows 8 with Media Center, and an AMD Radeon HD 7770, and an MSI motherboard.
I am sure that if I could get to safe mode, then I could fix the issue, but I have no idea how.
I have tried the installation disc, pressing SHIFT+F8, forcing the computer to shut down on the Windows logo (MS told me to do that), holding Shift, holding F8.
The only thing that I have been able to do is bring up the menu for the disc, but that has nothing in their for rebooting the computer in safe mode.
I have tried to do a Refresh, but that only told me that the drive with Windows on it (a SSD) is locked, and needs to be unlocked.
I have tried using the command "bcdedit," but that only told me that it could not access it.
So, any ideas?
After about 10 minutes, I reboot the computer manually, and then i still got a black screen after the Windows logo.
I was on the phone with MS support for a long time seeing if they could find a solution, and they couldn't.
I use a 64 bit version of Windows 8 with Media Center, and an AMD Radeon HD 7770, and an MSI motherboard.
I am sure that if I could get to safe mode, then I could fix the issue, but I have no idea how.
I have tried the installation disc, pressing SHIFT+F8, forcing the computer to shut down on the Windows logo (MS told me to do that), holding Shift, holding F8.
The only thing that I have been able to do is bring up the menu for the disc, but that has nothing in their for rebooting the computer in safe mode.
I have tried to do a Refresh, but that only told me that the drive with Windows on it (a SSD) is locked, and needs to be unlocked.
I have tried using the command "bcdedit," but that only told me that it could not access it.
So, any ideas?