AMD GPU not being used?

[Emily1994]

I've had my laptop for about 2 years now, and I've been really disappointed with the quality of the gaming, especially considering how much I payed for the damn thing. I've not really played many games recently since it's been so crap, everything crashes or is just really laggy. But I've been gaming again recently and it's still crashing, so I decided to take another look. I managed to figure out that the "catalyst control centre has stopped working message" I've been receiving on startup updates my AMD GPU drivers? So I reinstalled that, all was working fine, it said it was installing drivers for my GPU, but then after that it gave me the option to update my intel graphics drivers, so I did that too (didn't work, whatever) but then when I switched it to automatically install the AMD drivers it said that it couldn't find drivers for my GPU.
So then I tried to find which GPU I had so I could download them myself, and it looks like my computer is only recognising the integrated intel graphics? And not my dedicated AMD. How do I sort this?

 

[RCFProd]

So firstly which laptop do you use and can you list It's system specs?


You should do a clean uninstall for your AMD drivers first using Display Driver Uninstaller:
http://www.wagnardmobile.com/DDU/

Then download the latest driver and install it from AMD's website here:
http://support.amd.com/en-us/download

Then in your BIOS, you have to make sure to disable onboard graphics and enable discrete/dedicated graphics. Which is likely your AMD graphics chip that is not being used now.