Question AMD graphics driver crashing issue

ITkorea

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May 14, 2017
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CPU: ryzen 3 2200g
GPU: sapphire pulse rx 580 8gb

Just casually browsing or gaming, I would get a split second of freeze, into a black screen and back to the normal screen with the message "Radeon software host application has stopped working." I have tried AMD's cleanup tool to do a clean reinstall of graphic drivers, with no improvement. The problem recurs about every 7 mins. How to troubleshoot this problem?

To note: i am not able to monitor gpu in task manager, although device manager is able to detect rx 580.
 
Last edited:
Download the latest drivers for your GPU place them on your desktop get
Display Driver Uninstaller from here
remove everything after restarting it will probably be 640x480 not great instal your AMD/NVIDIA drivers and hopefully should fix your problem
 

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