After building a new computer, I was getting BSOD THREAD_STUCK_IN_DEVICE_DRIVER, faulting atikmdag.sys (AMD driver).
I was using their top of the line AMD Radeon Pro WX9100, which is supposed to come with premium Pro support.
After 30 hours of troubleshooting, jumping through hoops with AMD support, trying all sorts of windows adjustments, uninstalling and reinstalling drivers, replacing my graphics card (same model), and replacing my PSU (which was brand new), I finally gave up. The tipping point came when AMD support referenced a different error than the one I was receiving for the second time, asked me the same question for a third time, and instructed me to start testing my RAM sticks one by one. I should have listened to my gut earlier.. there was nothing to suggest it was anything other than the graphics card.
Fed up, I installed an NVIDIA Quadro RTX 4000 (half the price) and have had no issues since. Now I can put in another one and power 8 displays, rather than 6, which was the whole reason I went with the WX9100. AMD support was dismal, and the amount of time I spent troubleshooting while they tried to blame other hardware components was mind boggling. It was a terrible experience and for that I will not be purchasing another AMD product again. I know me ranting online does nothing, but for future users trying to troubleshoot this issue... my experience was that it was 100% related to AMD's driver, and that they were completely uninterested or incapable of fixing it.
I was using their top of the line AMD Radeon Pro WX9100, which is supposed to come with premium Pro support.
After 30 hours of troubleshooting, jumping through hoops with AMD support, trying all sorts of windows adjustments, uninstalling and reinstalling drivers, replacing my graphics card (same model), and replacing my PSU (which was brand new), I finally gave up. The tipping point came when AMD support referenced a different error than the one I was receiving for the second time, asked me the same question for a third time, and instructed me to start testing my RAM sticks one by one. I should have listened to my gut earlier.. there was nothing to suggest it was anything other than the graphics card.
Fed up, I installed an NVIDIA Quadro RTX 4000 (half the price) and have had no issues since. Now I can put in another one and power 8 displays, rather than 6, which was the whole reason I went with the WX9100. AMD support was dismal, and the amount of time I spent troubleshooting while they tried to blame other hardware components was mind boggling. It was a terrible experience and for that I will not be purchasing another AMD product again. I know me ranting online does nothing, but for future users trying to troubleshoot this issue... my experience was that it was 100% related to AMD's driver, and that they were completely uninterested or incapable of fixing it.