AMD Radeon RX 480 Gray Screen Error

[sergioac]

So I built my first PC about three months ago and my graphics card is a Radeon RX 480 4GB. It worked flawlessly for about a month. Then my PC started freezing and a gray screen would appear and sometimes it would come with a loud noise. I have read about issues with AMD cards and the "gray screen of death." My drivers are definitely up to date. I have tried reinstalling them numerous times. I have booted in safe mode and deleted the drivers and reinstalled and the issue still exists. I also monitor my GPU temperature and it usually does not go over 65 degrees Celsius. The issue is better than it was before. I can run my pc for basically everything except for when I run Overwatch. Videos are fine. I can leave it on for hours with no issues. Everything runs fine until I play Overwatch. I have not tried it with other games so I am assuming the issue will occur with them as well. There really isn't any pattern to when it crashes. Sometimes it takes a few minutes and sometimes I can play for an hour. I have read solutions to it but I still can't seem to fix it. I do not want to have to sell the card if I do not have to. I have read stuff about voltages for the CPU and GPU. Not really sure what to do though. I am not too knowledgeable when it comes to computers. Any ideas on what I can do? Any help would be much appreciated. I can try to provide any information if needed.

 

[elbert]

Have you updated your motherboard bios? Could be it just needs a stability fix.

 

[sergioac]

Have you updated your motherboard bios? Could be it just needs a stability fix.

I have not done that. Would that be your first suggestion in trying to solve the issue? I would prefer to try something else before I update bios. Kinda scared to mess something up.

 

[madmatt30]

The only single game it does it on is overwatch??
You need to try more games mate.

Also furmark testing

http://www.ozone3d.net/benchmarks/fur/

And valley

https://benchmark.unigine.com/valley

Will test every aspect of the card & stress it to 100%.

If it runs though those fine then it is 100% not a GPU issue

What are the rest of your system specs in full ??
Including the PSU model.

 

[elbert]

Have you updated your motherboard bios? Could be it just needs a stability fix.

I have not done that. Would that be your first suggestion in trying to solve the issue? I would prefer to try something else before I update bios. Kinda scared to mess something up.

You can try another PSU or try changing overwatch settings. Try eliminate whats causing the issue. if its a steam game verify integrated of game files. This will force a reinstall of DX.