Amd rx 480 not detected

[Blairzxy]

Pc Specs
Intel core I7 4770k
16Gb cosair ram
Sapphire AMD Radeon RX 480 8GB

I just got my new graphics card today but my computer is not detecting it. when i go on my bios I can see it is their but when I look at device manger this comes up. https://gyazo.com/7421b6b39621136bdec2c29604606a8a
I have tried installing and uninstalling them but nothing seems to work.

Any solutions?

 

[lucas_7_94]

Do you own previously another card in the system? I would go for DDU + reinstalling all the drivers again.

 

[jpatrick2]

hi mate! Couple of things to try off the bat:

- make sure to uninstall your previous GPU drivers, then install your new gpu drivers from the manufacturers website
- make sure your motherboard drivers and BIOS are up-to-date
- make sure you are plugging your display into the GPU and not your motherboard

 

[ema21del9]

Install the latest drivers: http://support.amd.com/en-us/download

 

[Blairzxy]

Do you own previously another card in the system? I would go for DDU + reinstalling all the drivers again.

i did have a gtx 770 but i have uninstalled all the drivers i think

 

[lucas_7_94]

Make a clean DDU, and reinstall everything again.

 

[Blairzxy]

Make a clean DDU, and reinstall everything again.

what's a DDU?

 

[jpatrick2]

Make a clean DDU, and reinstall everything again.

what's a DDU?

display driver uninstaller

 

[Blairzxy]

just done the ddu and reinstalled but nothing has changed

 

[ema21del9]

You installed the 16.7.1 drivers that has been just released?

 

[Blairzxy]

yep i got them still not working

 

[Blairzxy]

i know what is wrong it won't work on windows 8 but i can't upgrade because apparently i only have 801mhz which i know i don't ?

 

[jpatrick2]

i know what is wrong it won't work on windows 8 but i can't upgrade because apparently i only have 801mhz which i know i don't ?

Try upgrading to Win10 by booting from a usb.

https://www.microsoft.com/en-us/software-download/windows10/