Question AMD RX 6600 - Black Screen crashes.

[Alexander_7]

Henlo.

So 2 months back i got an RX 6600 to upgrade from my GTX 1060 and to get freesync (my monitor is a 1080p 45-75 fps freesync ultrawide).
And had no issues with the card for a good while, till a few days.

Was playing Path of Exile and suddenly the monitor turned off and the card aparently powered off. The game and system kept doing their sounds and reciving inputs... But image.
So i had to restart the PC, eventually this repeated till after a number of restarts i got this message about the software and drivers not being compatible... I've went through 2 full DDU safe mode cleanses and the black screen crash keeps happening, it feels completely random sometimes. Path of Exile surely crashes, other games run fine for hours on end, and sometimes the GPU crashes for just logging into windows or web browsing.

I run this GPU on an undervolt profile, clocks are at 2000-2400 and is sitting at 1125mv since when you test the auto-undervolt thats the minimun it does, didn't want try lower.
Also i tried the adrenaline software stress test and it always fails? no matter if the settings are default or whatever autooption or my manual profile... Is that a singnal of a faulty GPU?

The power is delivered by a Be Quiet gold plus 750w, i want to belive it is NOT the PSU which is brand new too...

Full Specs.

MB: Msi gaming X 370.
CPU: R7 5700X.
RAM: Corsair Dominator 32gb DDR4 3200mhz.
GPU: Sapphire Pulse RX 6600.
PSU: BeQuiet PurePower 12M 750w

 

[Eximo]

2 months, new? See if you can return it for another.

If it is used, it still might be covered under the manufacturer warranty. That would be an RMA with whoever made it.

If you haven't yet, re-seat the GPU. You would be surprised how often a slightly misaligned GPU/motherboard can cause issues as the card heats up and cools down.

Last resort would be to try and flash the vBIOS on the card. Occasionally, they can get corrupt.

 

[Alexander_7]

RMA which i assume is to manufacturer isn't much of an option for me, i live in Chile so thats... Too much.
I will check with the shop if they have them back though, but i doubt it.

I've reseated, the vBIOS i've never deal with... Will investigate that.