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Question AMD RX580 Driver Install Hang Freeze


Jul 22, 2015
[Windows 10 Pro - 64 bit]

Adrenalin 2020 Edition 20.4.2 driver installation hangs [1]. Specifically, in the middle of the install, the entire machine just freezes... audio buzzes... cannot move the mouse or do anything. Power cycle required.

  • New install of Windows; not a reinstall, completely started from scratch with a new drive and fresh install.
  • Uninstalled default driver (Radeon RX 580 Series) from device manager
  • Turned off automatic updates
  • Rebooted in safe mode
  • Unplugged network cable
  • Ran setup as root
  • Attempted to install manually by choosing C:/AMD/Win10-Radeon-Software-Adrenalin-2020-Edition-20.5.1-June10
  • Radeon RX 580 Series drivers are installed, which I believe are auto-installed by windows.
Perhaps some conflict between the Windows default driver and the AMD driver.

Very frustrating... a driver installation is #1 on the user experience list. This needs to be smoother, or clear work-around from AMD available. Googled for two solid hours.

1. https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580