Question AMD Ryzen 5 8600G with ASUS TUF Gaming A620M-PLUS(WiFi) - allows only one monitor via integrated?

[barrelrider]

I recently put together a pc that uses the AMD Ryzen 5 8600G cpu with a ASUS TUF Gaming A620M-PLUS(WiFi) motherboard. I have only been able to get the integrated graphics feature to support a single monitor, which pretty much messes up my plans for this pc. The ASUS website for this cpu (https://www.amd.com/en/product/14071) says it should support 4 monitors. The motherboard has two DP and one HDMI outputs, and that has to mean it can support multiple monitors. ASUS support says that's true, but in most cases multiple monitors requires a discreet GPU. I don't really buy that, but nothing came of multiple calls and chats with ASUS.
If it's a fact that this CPU and board combo can not support multiple monitors, how could I have possibly figured this out before I decided to buy these components.
The pc has 64g of ram and runs windows 11.

 

[zinkles]

I think you've gotta enable integrated multi monitor through the BIOS.
see how

 

[barrelrider]

Yes, according to ASUS that's done via "primary video device" setting to IGFX. That was done; it didn't change anything re multiple monitors. It doesn't really make sense; the board + cpu should allow multiple. And other people had success with that, at least the same board, not sure if the same cpu.

 

[barrelrider]

For some reason it took two regular asus support people and two level 2 support people before they asked me to install the AMC/Radeon video drivers. That solved it. I expected that multi monitor was a bios/native capabitity, and wouldn't require anything on the windows side.