Question AMD Software square stuck on display

lucas444

Distinguished
Oct 26, 2015
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18,515
Hey all,

when I start a game (League of Legends) I'll get a popup from AMD showing what performance options are toggled on and off, which goes away after a couple of seconds or so. For the past couple of weeks since I updated drivers, I am having issues where the game gets a bit choppy and the popup stays stuck in the screen, which blocks a part of my in-game UI

Below are my specs:

Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 7 3700X 62 °C
Matisse 7nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1197MHz (16-16-16-39)
Motherboard
ASRock B550 Phantom Gaming 4 (AM4) 45 °C
Graphics
KG251Q (1920x1080@144Hz)
S271HL (1920x1080@75Hz)
8176MB ATI AMD Radeon RX 6650 XT (Unknown)
Storage
223GB KINGSTON SV300S37A240G (SATA-2 (SSD)) 43 °C
931GB Seagate ST1000DM003-1SB10C (SATA ) 46 °C
465GB Samsung SSD 970 EVO 500GB (Unknown (SSD))
1863GB ASMT ASM1156-PM SCSI Disk Device (USB (SATA) (SSD)) 33 °C
931GB ASMT ASM1156-PM SCSI Disk Device (USB (SATA) (SSD)) 33 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
PSU
EVGA SuperNOVA 550 GS 550 W 80+ Gold

Below is what it looks like when it is stuck.

 
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First try doing a CLEAN re-install and update of the GPU drivers. Use this DDU tool in safe mode, or otherwise, and remove ALL previous Radeon entries/settings. Once the software has been completely removed, try reinstalling the driver again.


You can also try to disable the AMD in-game overlay. The ALT+R key combination opens up the overlay. Open up your AMD Radeon software control panel, and disable the “In-Game Overlay”. Just navigate to “Preferences,” then go to the “General” section.

And then click the “In-Game Overlay” button to disable it. Once the In-Game Overlay switch has been disabled, the overlay will no longer be displayed on your screen.

Most importantly, the ALT + R shortcut will also be inactive after this and unable to interfere with other apps, including games.

R6-1.png
 
By the way, even after disabling the in-Game Overlay, some of the keyboard key shortcuts for the Radeon software can still be used by Windows desktop apps and programs.

You will have to turn off the Radeon overlay hotkeys to resolve these conflicts if you wish. Go to “Hotkeys” to see all the shortcuts used and then tap the keyboard shortcut that you would like to fix.

You can even unbind any of these shortcut keys.

R8.png